Business Travel Sales Manager

POSITION OBJECTIVE

• The Business Travel Sales Manager is responsible for growing the Business Travel sales by soliciting new and existing accounts to meet and/or exceed revenue goals and maximize profitability for the hotel. This position will oversee Business Travel Sales and ensure goals are met and/or exceeded.

ESSENTIAL JOB FUNCTIONS

• Establish and maintain effective employee working relations both within the department and with other departments.

• Attend selected trade and travel functions for the given markets.

• Analyze and review market changes with the Regional Director of Sales and Marketing and implement tactics to meet these changes, i.e. changes to the segments, national or competitive strategies.

• Maintain close relationships with all key decision-makers both in local markets for the business travel segments.

• Organize and accompany familiarization site inspection trips with key clients.

• Regularly entertain new and prospective key clientele.

• Maintain a high level of exposure for the hotel in the major marketing areas through direct sales solicitation, telephone, and written communications.

• Ensure systems are up to date, ie: IVvy, Opera, PMS etc.

• Conduct negotiations and finalize contracts and BT, consortia RFPs.

• Explore new markets and potential local, regional, global accounts.

• Work closely with the Area Sales Offices and RSOs ensure that measurable results targets are achieved.

• Analyze and evaluate client production and implement sales action plans.

• Provide feedback and market information to Regional Director of Sales and Marketing on changing market conditions, including trends on the competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff.

• Create and implement action plans for the business travel segments.

EDUCATION/EXPERIENCE

• High school diploma or equivalent required

• Bachelor's degree (B.A. or B.S.) from four-year college or university; or five (5) years related experience and/or training; or equivalent combination of education and experience is preferred

• At a minimum, must possess at least 1 year related sales experience and training or an associate degree or equivalent from two-year college or technical school; or equivalent combination of education and related sales experience

REQUIREMENTS

• Requires effective communication skills, both verbal and written

• Must be able to speak, read, write and understand the primary language(s) used in the workplace

• Most tasks are performed independently or in a team environment with the employee acting as team leader

• Knowledge of luxury hotel competitive market

• Strong leadership skills and ability to develop and motivate his/her teammates.

• Enthusiastic personality.

• Possess high degree of stamina, agility, and flexibility.

SKILLS

• Exceptional organizational, interpersonal, clear verbal and written communication skills

• Other skill sets include knowledge of Microsoft Office, iVvy Sales

• Make business decisions based on reports and facts, as well as on experience and personal insight

• Must have sufficient computer skills that allows the individual to be able to use, in a proficient manner, all Salamander Hotels & Resorts issued software programs including, but not limited to Microsoft Office, PowerPoint, Excel, iVvy Sales