Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
Engage and lead customers, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company and CE strategies
Leverage order-to-cash business process expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areas
Identify, document, and communicate business challenges and needs for use in design and implementation of business solutions
Analyze, model, optimize, and implement business processes and process flows, information and information flows, and business rules
Identify and leverage appropriate technology and applications to quantifiably improve business operations
Facilitate project intake and cross-functional prioritization; collaborate with Product Owners to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final product
Work closely with scrum teams in the implementation of system solutions, supporting development and testing as needed
Drive solution adoption by applying effective Change Management principles throughout project lifecycle
Track solution performance to ensure expected outcomes are achieved
Domain expertise with Finance and Accounting processes including order-to-cash workflows and ERP, order management, or related systems (SAP, NetSuite, and Salesforce CPQ highly desired)
A minimum of 7 years relevant work experience in IT or related field.
A minimum of 5 years experience as an analyst on complex transformational technical projects, performance improvement, and/or operational turnaround programs.
Education: Bachelor's degree in computer science, IT or related field
Experience with business process redesign and workflow tools (Visio highly desired)
Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment
Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners
Conflict management skills including the ability to work with and resolve conflicting needs and requirements
Ability to analyze data, properly articulate and take proactive action on risks and dependencies
Ability to learn new concepts/hardware/technologies quickly
Lean Six Sigma Green Belt highly desirable