Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Business Technology Specialist

Expired Job

Centerpoint Energy Minneapolis , MN 55415

Posted 4 months ago

Summary:

This individual will work most of the time with no direct supervision to provide second/third level business technology support. They will collaborate/coordinate with business unit management and Technology Operations (TO) to support their clients in meeting business operational and financial goals. They will provide project management for business initiatives that include business enabling technology. This position requires working with clients at all levels (field operations, knowledge workers, supervision/management and executive) in providing operational / business technology support. This individual will support unique business applications and requirements (mobile data, SCADA, field workforce devices, etc... )

Responsibilities:

  • Provide first level support and technical assistance for incoming requests and incidents related to computer systems, software and hardware and tracking in ticket management system.

  • Recommending, configuration, installation, maintenance and training of end user technology (such as personal computer, laptop, smartphone, mobile workforce devices, etc.) and software.

  • Provide the analysis/defining of client technology requirements

  • Provide technology project management in support of business initiatives

  • Collaborate / Coordinate with TO (LAN, Network, Desktop and Security) and external vendors to provide onsite end-user / infrastructure support

  • Collaborate / Coordinate with TO (LAN, Network, Desktop and Security) in the development and support of corporate technology standards

  • Support Corporate TO in the installation / configuration / maintenance of network WAN (routers, switches, etc.) and LAN equipment (servers, VOIP, etc.)

  • Lead in selection and testing of technology hardware and application software

  • Documentation of technology testing in support of business requirements

  • Direct presenting/preparing end user training and/or documentation.

  • Provide status reports and problem summaries, and project status as required.

  • Responsible for asset management in their assigned area(s)

Education:

Associate Degree or equivalent work experience in a technology field (4 Years)

Experience:
4 years of experience providing technical support of personal computers, peripherals, printers, local area networks, wide area networks, and software in both desktop and help desk environments.

Knowledge, Skills, Abilities, and Other Characteristics:

  • Demonstrate strong interpersonal skills and listening ability to communicate effectively with clients, vendors and co-workers

  • Demonstrate effective oral and written communication skills

  • Demonstrate advanced knowledge of both end user (desktop, laptop, smartphone, etc..) and infrastructure (LAN, network, etc..) technology support

  • Demonstrate project management skills

  • Ability to read, understand and apply technical documents

  • Ability to solve problems and make sound decisions

  • Ability to work independently with limited or no direct supervision

  • Ability to quickly assimilate new business processes and technology changes

  • Ability to prioritize and schedule tasks, pay attention to detail and demonstrate good organizational skills

  • Ability to work successfully in a team and inter-team environment

  • Ability to share technology skills and experience in a team environment

Physical Attributes:

  • Must be able to exert up to 10 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects

Working Conditions:

  • Normal Office Environment

  • Travel to Field site frequently, overnight as required

  • Provide on call support on a rotational schedule

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technology Manager 4 Business Intelligence Reporting & Analytics

Wells Fargo

Posted 1 week ago

VIEW JOBS 12/4/2018 12:00:00 AM 2019-03-04T00:00 Job Description At Wells Fargo, we have one goal: to satisfy our customers' financial needs and help them achieve their dreams. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers' expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers' financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members. HR Information Technology provides technology support for team member focused applications and processes. We are currently looking for a Technology Manager to lead the Business Intelligence Reporting & Analytics team. This role demands a focus on establishing trusted partnerships, prioritization, and design leadership. In addition, the successful candidate will need to demonstrate competency in the areas of collaborative problem solving, effective consultation, and critical analysis of business case, requirements, and design. They will lead and partner with geographically diverse teams to plan, design, test, and implement business intelligence reporting capabilities. Primary responsibilities include the following: * Manage a small-sized technology work unit in a large and complex enterprise environment. * Lead HR technology's role in the design, planning and implementation of data management and governance improvements and capabilities. * Lead planning, testing and implementation of health initiatives for lower and upper application environments. * Play a critical role in our planned HR Transformation, moving from an on-premise HR solution to the cloud. * Ensure execution against HR technology strategy through development of new or enhanced reports, compliance of systems to all regulatory requirements, and the day to day operations of mission critical HR technology * Continually drive the improvement of our development and delivery model for internal and external applications. * Manage contract resources and coordinate with offshore team members as part of our technology delivery. * Consult and advocate with business partners. * Creatively solve problems in areas of workload management, prioritization, and technical challenges. * Through coaching and mentoring, nurture the talents of team members with varying degrees of experience. * Communicate statuses, plans, progress, and issues with a wide variety of audiences, including senior technical and business management, peers, and technical staff. This leader must build and maintain strong relationships with other functional areas in the Enterprise CIO group and across EIT (e.g. Technology Infrastructure, Chief Operating Office, and Technology Risk Management) as well as critical enterprise partners (e.g. Enterprise Information Security, Enterprise Data & Analytics, Enterprise Global Services, Corporate Risk, Corporate Finance, HR, Communications). This leader will deliver services across multiple priorities is required to have strong resource management discipline. Must be able to dynamically allocate appropriate people and financial resources to ensure that projects are completed within committed time and budget and align with strategic objectives. Strong leadership skills are required to help lead and grow our organization's data management & governance and environment health. Preferred work location is Charlotte, NC. Required Qualifications * 10+ years of technology experience * 3+ years of leadership or management experience, in an IT environment * 7+ years of business intelligence experience * 4+ years of OBIEE (Oracle Business Intelligence Enterprise Edition) experience * 6+ years of SDLC (System Development Life Cycle) experience * 2+ years of experience in planning and managing cloud application migration and large scale cloud platform deployment Desired Qualifications * Excellent verbal, written, and interpersonal communication skills * Ability to interact with all levels of an organization * A BS/BA degree or higher * Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams * Ability to manage large-scale initiatives including stakeholders across business and technical teams * Ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes * 4+ years of PL/SQL experience * 4+ years of Tableau experience * 3+ years of HR systems experience (e.g. PeopleSoft, Oracle, SAP, Workday) * 4+ years of Business Objects experience Job Expectations * Ability to travel up to 10% of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Wells Fargo Minneapolis MN

Business Technology Specialist

Expired Job

Centerpoint Energy