Business Technology Manager/Project Manager

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $13 billion in loan originations in 2023. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the 1 Overall HUD Multifamily and Healthcare Lender in the country.

Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. A highly philanthropic company, Greystone donates more than half of its profits to charity each year. We are seeking a highly skilled and experienced Business Technology Manager / Project Manager to lead and manage multiple complex projects within our company.

The ideal candidate will have a proven track record of standing up a Project Management Office (PMO) and possess expertise in consolidating disparate software tools into a unified tech stack. This role requires strong leadership abilities, exceptional project management skills, and the capability to foster internal acceptance for new processes and technologies. Primary Duties and Responsibilities:

Lead initiative to stand up an IT Project Management Office (PMO) from inception to ensure effective project governance, standardization of processes, and alignment with organizational goals. Manage and oversee multiple complex projects simultaneously, including but not limited to software implementations, system upgrades, process automation and integration. Collaborate closely with cross-functional teams, stakeholders, and implementation vendors to define project scope, objectives, requirements, timelines, and deliverables.

Develop and maintain project plans, schedules, budgets, and resource allocation to ensure successful project execution and timely delivery. Facilitate communication and collaboration among project teams, ensuring transparency, accountability, and alignment with strategic objectives. Implement a unified tech stack for project management, leveraging industry best practices and emerging technologies.

Drive change management initiatives to gain internal acceptance for new processes, tools, and methodologies, fostering a culture of continuous improvement and innovation. Establish and enforce project management standards, policies, and procedures to ensure consistency, efficiency, and quality across all projects. Provide leadership, guidance, and mentorship to project managers and team members, fostering a high-performance culture and professional development.

Collaborate effectively with business stakeholders, IT teams, and other relevant departments to gather requirements, communicate project status, and ensure alignment between automation initiatives and business objectives. Strive to understand the business we are in and help identify areas of improvement. Identify project roadblocks and help determine paths forward.

Experience, Skills, and Abilities Required: Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field. Proven experience (5 years) in a similar role, managing multiple complex projects within the commercial real estate lending and servicing or related industry.

Demonstrated success in managing a Project Management Office (PMO), including defining processes, establishing governance frameworks, and implementing project management tools. Extensive experience utilizing project management software such as JIRA, PPM Pro, Smartsheet, Monday.com, or equivalent. Proficiency in project management methodologies such as Agile, Scrum, Waterfall, and PMI standards, with relevant certifications (e.g., PMP, PRINCE2) preferred.

Excellent leadership, communication, and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Strong analytical and problem-solving abilities, with keen attention to detail and a focus on delivering measurable business outcomes. Experience driving organizational change and managing resistance to change, with a proactive and collaborative approach to problem-solving.

Knowledge of commercial real estate lending and servicing processes, regulations, and industry trends is highly desirable. Attention to detail and a commitment to delivering high-quality solutions. Strong communication and interpersonal skills with the ability to effectively communicate with diverse teams and executives.

At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer.