Business Technology Manager ( Peopleops Leader / Software Development ) )

PNC Financial Services Group, Inc. Pittsburgh , PA 15201

Posted 2 months ago

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.

As a Business Technology Manager within PNC's Enterprise Technology & Security organization, you will be based in Pittsburgh, PA. Remote work will be considered for a well-qualified candidate.

Business Technology Manager (PeopleOps Talent Manager) will focus on coaching and mentoring relationships with a team of software developers.

Job Description

  • Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.

  • Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet business requirements.

  • Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.

  • Manages the consulting services and communications to internal business group(s) on process improvement project(s) designed to support product strategies and revenue generation/cost reduction.

  • Manages the analysis & elicitation of client requirements, and the transformation of requirements into functional/non-functional requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused
  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk
  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

  • Include Intentionally
  • Cultivates diverse teams and inclusive workplaces to expand thinking.
  • Live the Values
  • Role models our values with transparency and courage.
  • Enable Change
  • Takes action to drive change and innovation that will transform our business.
  • Achieve Results
  • Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  • Develop the Best
  • Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Budgeting

  • Knowledge of, and ability to apply, policies and practices for planning and administering a budget.

Business Acumen

  • Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Consulting

  • Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Influencing

  • Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

IT Project Planning and Organization

  • Knowledge of and the ability to utilize a variety of specific tools and techniques for planning, estimating, resourcing and scheduling IT projects.

Product and Vendor Evaluation

  • Knowledge of and ability to implement processes for the evaluation and selection of products, tools, services and infrastructure components ensuring they are in line with an organization's business needs and architectural principles.

Relationship Management

  • Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers.

Requirements Analysis

  • Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary: $65,000 - $187,450

Where a person is paid in the compensation range is aligned to their experience and skills. Placement within the compensation range is based on the specific role and the following factors:

  • Lower in range
  • Building skills and experience in the job
  • Within the range
  • Experience and skills align with proficiency in the role
  • Higher in range
  • Experience and skills add value above typical requirements of the role

Compensation Range may vary based on Geographic Location

INCENTIVE

Role is incentive eligible with the payment based upon company, business and individual performance.

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday

  • Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

ArrayArrayBusiness Technology Manager (PeopleOps Talent Manager) will focus on coaching and mentoring relationships with a team of software developers. Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet business requirements. Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization. Manages the consulting services and communications to internal business group(s) on process improvement project(s) designed to support product strategies and revenue generation/cost reduction. Manages the analysis & elicitation of client requirements, and the transformation of requirements into functional/non-functional requirements. Customer Focused

  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk

  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Include Intentionally

  • Cultivates diverse teams and inclusive workplaces to expand thinking. Enable Change

  • Takes action to drive change and innovation that will transform our business. Achieve Results

  • Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best

  • Raises the bar with every talent decision and guides the achievement of all employees and customers. Consulting

  • Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations. Relationship Management

  • Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers. Requirements Analysis

  • Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project. cross-functional, process improvement, transformation, business technology, business requirements, customer needs, innovation, budgeting, project planning, vendors, relationship management, product strategies, insight, communications, cost reduction, enterprise risk management framework, client experience, focused, business acumen, scheduling, partnerships, demand management, decision making, managing risk, business management, requirements analysis, coaching and mentoring, business, ownership, revenue generation, planning, assessing, tactics, achieve results, action

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Business Technology Manager ( Peopleops Leader / Software Development ) )

PNC Financial Services Group, Inc.