Business Technology Manager

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $13 billion in loan originations in 2023. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the 1 Overall HUD Multifamily and Healthcare Lender in the country.

Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. A highly philanthropic company, Greystone donates more than half of its profits to charity each year. We are seeking a Business Technology Manager, an experienced IT professional, with deep knowledge of the multi-family lending industry and possessing extensive experience defining, implementing, and advancing business technology solutions.

This role also functions as a Product Champion and requires a highly organized individual, knowledgeable of business processes and strategy, with strong communication and presentation skills, capable of managing vendor relationships, providing training sessions, and presenting to executive audiences. Primary Duties and Responsibilities: Innovation: work closely with product stakeholder(s), lending operations, and originations teams to define/align product roadmap(s) to support greater automation and efficiency.

Product and Platform Development: work with Greystone IT and technology vendors to explore innovation and promote and align product roadmap to Greystone’s technology and business strategies. Initiative Oversight: Coordinate and participate in cross-functional teams that address the development and integration of new systems and platforms both internal and external to Greystone.

Information Governance: Document, maintain, and communicate business and/or IT processes, workflows, standards, initiative status, policies, and procedures. Presentation and Training:

Coordination of functional overviews, training, demos, and exploration sessions with executives, clients, and staff. Experience, Skills, and Abilities Required: Cross-functional knowledge of IT systems development and delivery.

Experience working within the multi-family lending industry and its associated technologies and platforms; specific experience with Fannie Mae and Freddie Mac agencies. Experience analyzing and documenting enterprise systems and data. Strong technical aptitude – experience working with structured data and reporting.

Preferably experienced with MS Power BI. Ability to recommend innovative technology solutions that support complex business requirements. Preferably experienced in the implementation of enterprise CRM, ECM, Asset Management, and Mortgage Banking solutions.

Strong MS Excel Skills. Superior communication skills and ability to articulate thoughts and ideas to others verbally and in writing. Experienced in project management; project scoping and estimating, proposal planning, writing and delivery, ALM/PPM tools.

Experienced in vendor management and vendor engagement practices. Preferably experienced in Agile concepts, establishing a product roadmap, and maintaining a product backlog. Undergraduate degree with education/experience in IT / Accounting/ Banking-Multifamily Lending.

At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer.