Business Technology Analyst

Fiserv, Inc. Alpharetta , GA 30023

Posted 3 months ago

What does a great Business Technology Analyst do?

You enjoy collecting, analyzing and transforming data it into decision able and impactful operational insights?

You will be a PowerBI, Tableau or Excel expert with and interested for developing creative solutions to help us answer some of the most important questions we want answers to benefit our customers? Do you know what ETL means?

You will be critical to our ability to help locate, analyze and answer these and more questions, on a repeatable basis.

You will answer any questions that our hearts desire the answer to

You are unafraid to put together a proposal, a deck, or a presentation, and share it with diverse audiences, including senior leaders.

You can analyze both qualitative and quantitative data, and find a way to break it down effectively to get to real-world solutions for your clients.

You understand what drives success, and how to help a team reach it.

You embrace change, collaborate first, and above all, expect results.

As a Business Technology Analyst you can look forward to:

  • Effective communicator in writing and verbal

  • Has the ability to communicates complex topics and concepts to various members in the organization

  • Has the ability to analyze quantitative and qualitative data

  • Can effectively managing meetings and workshops with participants at all levels of seniority

  • Has the ability to make relevant connections between seemingly unrelated topics and concepts to draw new insights

  • Is curious about solving difficult problems

  • Has the ability to effectively manage teams, both vertically and horizontally across the organization

  • Proactively identifies issues and problems and develops proposed solution options before escalating

  • Has the ability to prepare high quality deliverables

  • Has experience in digital product development in an agile context, testing and automation, or other relevant tech heavy skills

  • Is familiar with financial modeling, ROI calculation, change management and coalition building, tailoring messages appropriately to the audience

  • Is fluent with MS Excel, Powerpoint and other project management tools

Basic qualifications for consideration

  • Bachelor's Degree or above in IT, Engineering, Business or Finance

  • 2+ years of Program Management Experience or equivalent

  • Fluency in the Microsoft suite of products and other project management tools

  • Familiarity with financial modeling, ROI calculations, and other budgeting and forecasting exercises

  • Experience working on IT projects

  • Effectively able synthesize and communicate complex ideas

  • Uses a logical approach to solve problems, improve processes, conflict reconciliation

  • Strong interpersonal communication and presentation skills

  • Ability to coordinate tasks between different organizations

  • Experience handling complex programs with activities across multiple workstreams, vendors and internal resources.

  • Demonstrable track record managing highly complex programs

  • Travel required: 25-50%

Preferred Skills, Experience, and Education:

  • Prefer 5-7 years of Program Management Experience or equivalent

Who we are:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren't thinking about "financial services" But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms - Cleartouch, DNA, Precision, Premier, Signature - enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Apply Now

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Business Technology Analyst

Fiserv, Inc.