Business Technology Analyst 4 - St. Paul, MN Or Gresham, OR Or Cincinnati, OH

US Bank Saint Paul , MN 55102

Posted 2 months ago

U.S. Bank Customer Service Center is looking for a high performing, detail-oriented Business Technology Analyst to support User Access and Application Administration support within multiple systems for multiple business lines. Experience with Process Improvement leveraging Desktop Automation Tools or API / SSO desired.


  • Maintains system protocols by following and updating procedures as needed.

  • Maintains user confidence and protects operations by keeping information confidential.

  • Maintains system controls by following existing framework for controls and levels of access; recommending improvements.

  • Maintains access by providing information, resources, and technical support.

  • Ensures authorized access by investigating improper access; revoking access; reporting violations; monitoring information requests by new programming; recommending improvements.

  • Contributes to team effort by accomplishing related results as needed.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Eight or more years of experience in business analysis, process improvement and computer technology applications.

Preferred Skills/Experience

  • Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations.

  • Detail oriented, results driven, able to handle multiple tasks with a can-do attitude.

  • Innovative and willing to explore new technical applications and challenges in a dynamic fast paced environment.

  • Strong understanding of project life cycle methodology (PLM) and testing methodology/procedures.

  • Ability to develop test schedules, review testing plans, track test issues and report on test results.

  • Proficient computer skills, especially Microsoft Office applications.

  • Any development experience within MS Access/.Net extremely beneficial.

  • Experience with Robotic Process Automation (RPA) or desktop automation tools such as Automation Anywhere.

  • Excellent planning and organizational skills.

  • Strong analytical and problem-solving skills.

  • Strong leadership and negotiation skills.

  • Excellent interpersonal, verbal and written communication skills

  • Thorough knowledge of a business line or function area

  • Knowledge of call center technologies desirable

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
St Paul School Bus Driver

Firstgroup Plc

Posted 2 days ago

VIEW JOBS 5/29/2020 12:00:00 AM 2020-08-27T00:00 Now Hiring School Bus Drivers in St. Paul, MN At First Student, our Bus Drivers are an integral part of the communities they serve. They are committed to safety, customer service and have genuine, caring attitudes for children. We are your friends, family, and neighbors! * No nights or weekends * $19.25/HR, more for experience!! As a First Student Bus Driver, your major responsibilities will be to: * Safely transports passengers * Perform pre/post trip vehicle inspections * Assists students in the loading and unloading process Requirements of a School Bus Driver: * Good verbal communication skills * At least 19 years old * Valid driver's license for at least 3 years * Be subject to a background check, drug screen & physical Through our commitment to putting customers first, dedication to safety, and ambition to deliver the best means we've created a working environment that you'll love. Apply today to become a part of our team! * See location for details Questions? Call or email our knowledgeable recruiter Kennedy! Phone: (763) 202-9883 Email: Equal Opportunity Employer FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status Firstgroup Plc Saint Paul MN

Business Technology Analyst 4 - St. Paul, MN Or Gresham, OR Or Cincinnati, OH

US Bank