Business Systems Specialist

Title: Business Systems Specialist

Employee Classification: Business Systems Specialist

Campus: University of North Texas

• System Administration

Division: SYS-Finance & Admin

SubDivision-Department: SYS-Procurement

Department: SYS-Procurement-927100

Job Location: Denton

Salary: Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us

• Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

Vision

We strive to be THE benchmark of procurement exhibiting a high degree of excellence in how we inspire, lead, and challenge the way Procurement enables mission and customer success.

Mission

We enable customer success through sourcing, purchasing, and payment services to achieve best value and UNT System's educational and research missions.

Position Overview

The Business Systems Specialist is responsible for the administration, analysis and solution support activities contributing to the overall Jaggaer eProcurement system and SAP Concur. This position plays a key role in the overall procurement strategy by The University of North Texas System. The Systems eProcurement platform handles tens of millions of dollars in spend per year. This is an integral role that contributes to the effective use of the solution, assisting other business users to promote adoption, increase utilization, and driving additional value by taking advantage of complete system functionality, and supporting various UNT System departments with business process and solution related support activities.

Position is remote but will be headquartered in Denton, Texas. Hybrid options are also available.

Minimum Qualifications

Bachelor's degree in a related field and three years related experience in supporting business technology solutions; or any equivalent combination of education, experience, and training.

Knowledge, Skills and Abilities

• Attention to detail and excellent customer service skills.

• Strong business process skills.

• Excellent communication and interpersonal skills.

• Excellent organizational skills.

• Proficient at Microsoft Office Products, particularly Excel.

• Ability to identify problems and propose solutions in a timely manner.

• Ability to gather and analyze data, draw conclusions, and present data and other information in a clear and logical manner.

• Ability to manage tasks with minimal supervision and direction.

• Ability to develop and maintain positive and effective working relationships with vendors, managers, employees, and other agencies.

• Ability to resolve problems quickly and effectively.

• Skill in resolving customer complaints and concerns.

• Strong written and oral communication skills.

Preferred Qualifications

• Higher education experience State of Texas procurement experience

• PeopleSoft experience

• Three years' experience with source to pay software

• Extensive backend user administrator experience with Jaggaer solution.

• Extensive backend user administrator experience with SAP Concur solution

• Contract manager certification (CTCM or CTCD).Jagger Platform Certification, CPM (Certified Purchasing Manager), CPSM (Certified Professional in Supply Management), CSCP (Certified Supply Chain Professional), CPPB (Certified Professional Public Buyer) and/or CPPO (Certified Public Purchasing Officer)

Required License/Registration/Certifications

Job Duties:

• eProcurement System Management Manage the eProcurement platform, UNT System Marketplace and other Procurement systems including SAP Concur. Use interpersonal, oral, and written communication skills to present ideas concisely and to communicate effectively with various stakeholders and constituents within the University community. Provide cross functional liaison support among end users and IT/technical support teams, serving as an application expert. Provide support for the implementation and ongoing operations for the Jaggaer platform, including upgrades and enhancements. Analyze current business processes, identifying and offering continuous improvement opportunities for existing processes.

• eProcurement Support Correspond with vendors and personnel at The University of North Texas System. Ensure that vendors are complying with all terms of contracts and that all goods and services are properly provided. Ensure that all agreements with vendors promote low prices, rebates, promote Historically Underutilized Business participation, and provide goods and services which meet The University of North Texas System institution needs. Track all sales and make recommendations to University as to how to maximize the use of UNT System Marketplace.

• Relationship Management Work closely with UNT System institution personnel to promote eProcurement through UNT System Marketplace. Work with Information Technology departments and suppliers to troubleshoot systems issues as they arise. Manage feedback and quickly provide resolution for all questions or issues. Ensure commitments and deployment roadmap milestones are met. Ensure all users, approvals, and filters are set up in accordance with University standards and policies. Develop and coordinate in person and online training for all University users and provide useful communications to maximize the use of the UNT System Marketplace, including providing updates on changes in templates, downtimes for UNT System Marketplace.

• Professional Knowledge and Development Maintain expertise and create goals for professional development. Review and resolve procurement issues, ensuring that departments comply with procurement laws, and helping to educate University employees about procurement, Historically Underutilized Business, purchase orders and contracts. Monitor and regularly report on the usage of UNT System Marketplace tools and develop and implement plans for improving tool usage. Participate in professional development activities and keep up to date on trends, best practices and technology associated with job function.

• Identify, track and maintain business metrics across the Procurement department.

• Create effective training programs, modules and user guides to manage processes within P2P.

• Coordinate and Conduct User Acceptance Testing

• Conduct end user training

• % - Oversight of website and Procurement intranet content - ()

• % - Performs other duties as assigned. - ()

Work Schedule:

Mon-Fri, 8-5

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.