Business Systems Manager

Make your next move an expert one.

At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

SUMMARY

The Business Systems Manager will be responsible for the internal product management of SS&C's Precision LM Servicing Software and other systems, as assigned. This professional will play a pivotal role in ensuring the seamless operation, optimization, and enhancement of Precision to meet the evolving needs of our organization and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as a product manager and system expert for SS&C's Precision LM Servicing Software and corresponding Borrowers Viewpoint online portal. Other technology may be assigned as capacity allows.

• Responsible for proactively engaging with internal cross functional teams to understand system utilization, strategic technology needs, data management, reporting requirements, issue identification and management, and system interconnectivity.

• Serve as primary contact for the owned vendor relationships, to ensure service levels are maintained, and propose creative product enhancements that complement internal digital strategies and improve our business user's experience and productivity.

• Manage the system administration, user maintenance and security configurations.

• Oversee release management and coordinate internal testing and acceptance.

• Create training resources and conduct system training, as needed.

• Other duties as assigned

REQUIRED EDUCATION AND EXPERIENCE

• 5+ years of business systems product management, administration, implementation and/or project management experience

• 3+ years of experience working in the commercial mortgage industry preferred

• Strong analytical skills with the ability to translate complex business requirements into technical specifications

• In-depth understanding of commercial loan administration processes and software systems including, but not limited to, Commercial Mortgage Servicing Software, Document Management, CRM, and Pipeline Management tools

• Specific experience in Precision highly desirable

• General knowledge of regulatory compliance requirements in the financial services industry

• Proficiency in data analysis tools such as SQL, Excel, and business intelligence platforms preferred

• Bachelor's degree preferred

JOB EXPECTATIONS

• Regular and reliable attendance required

BENEFITS

We offer a comprehensive benefits package for employees and their families including medical and dental plan; 401k plan including company matching; firm funded life and disability insurance.

Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information:

Approximate Salary for this Role: $90,000 to $130,000 per year

This position is also eligible for discretionary bonus

Our hourly ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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Make your next move an expert one and join us as we lead the industry into the future.

Direct applicants only please, no agencies.

Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com