Business Systems Data Analyst

Conduent Jacksonville , FL 32277

Posted 8 months ago

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

Job responsibilities include, but not limited to:

  • Outline, define, articulate, and document business and technical issues and offer best practice solutions to meet client needs.

  • Work successfully with vendor partners, understanding the requirements of their systems and how they interface with our systems.

  • Manage projects with various teams both on and offshore keeping to deadline and resource constraints.

  • Resolve data escalations related to benefit schemes.

  • Keep to the client's strict level of confidentiality and handling of their data.

  • Ability to write technical specifications in pseudo-code for offshore programmers in Informatica on Oracle database.

  • Solving problems of a recurring nature with the ability to see new and less obvious solutions


  • A minimum of five (5) years of relevant Business/Systems Data Analyst experience

  • Technical/computer related bachelor's degree highly desired or twelve (12) years of equivalent experience.

  • Strong SQL & Microsoft suite (Excel, Word etc.) skills.

  • Excellent interpersonal, communication and organizational skills.

  • Ability to multitask and work in a high-powered environment with tight deadlines.

  • Prior healthcare benefits administration experience preferred.

  • Ability to work independently and be self-motivated.

  • Must possess experience with IBM Mainframe, MVS/TSO, COBOL, DB2, Stored Procedures, and JCL.

  • Employee must be either a US Citizen or green card holder.

  • Must consent to, and successfully clear all required pre-employment screenings (i.e., background, financial and fingerprinting).

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.


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Business Systems Data Analyst