Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Business Systems Consultant 4 / Wholesale Customer Information System (Wcis) Relationship Management & Integrations

Expired Job

Wells Fargo Charlotte , NC 28201

Posted 3 months ago

Job Description:

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo's Chief Administrative Office (CAO) consists of enterprise functions that work together to promote and protect the Wells Fargo culture and brand, and support our team members. Groups within CAO work to protect our reputation, tell our story, bolster team member engagement, connect with our customers, and bring new and innovative solutions to life. CAO functions include Commitment to Customer, Corporate Responsibility & Community Relations, Data Management & Insights, Human Resources, Marketing, Stakeholder Relations, and the CAO Integration and Planning Office.

Data Management and Insights (DMI) is transforming the way that Wells Fargo uses and manages data. Our work enables Wells Fargo to empower and inform our team members, deliver exceptional experiences for our customers, and meet the elevated expectations of our regulators. The team is responsible for designing the future data environment, defining data governance and oversight, and partnering with technology to operate the data infrastructure for the company. This team also provides next generation analytic insights to drive business strategies and help meet our commitment to satisfy our customers' financial needs.

The Wholesale Customer Information System (WCIS) sits within Data Management & Insights / Transformation and is responsible for the applications used within Wholesale to collect, enrich, maintain, and publish customer data for all products/services within the Wholesale organization. The systems collect and provide data to most operational areas within Wholesale. The collection of the customer toolsets are leveraged by 100+ partners and thousands of users operating across the globe. The data within the system must be high quality, as it is leveraged for many critical business functions including executive decisions, public reporting, regulatory reporting, etc.

The Business Systems Consultant 4 will report to the Strategic Planning Manager for Wholesale Customer Information System (WCIS) Relationship Management. The team member will be responsible for supporting efforts related to delivery and maintenance of the Customer systems.

The role is expected to:

  • Participate in analysis around business, process, data, and interface areas. (20%)
  • Create, update, and maintain business requirements, statements of work, project definitions, data flow diagram, process flow diagrams, SharePoint documents, and any other related documentation. (40%)
  • Participate in partner meetings; assist partners in understanding system integration challenges, and go above and beyond to keep our partners happy. (20%)
  • Participate in project planning, testing, system and user support, security maintenance, monitoring, and any other tasks needed to deliver items for our business partners. (20%)
  • Above items may occasionally require work beyond core business hours.

Key responsibilities include:

  • Meet with business partners, related technical teams, and other operational areas to collect, negotiate, and determine go-forward solutions to problems or needs with direction from direct manager. Ensure designs/plans are keeping the long term health and quality of the system is top priority.

  • Generate requirements, implementation, training, testing, and support documentation for specific application/processes/interfaces within Customer Systems.

  • Assist with managing the SDLC for changes/enhancements to the Customer Systems.

  • Participate in testing efforts during all portions of the SDLC life cycle to ensure deliveries are complete and high quality.

  • Assist with managing and logging any inbound partner requests.

  • Assist and work with Compliance and Audit groups to verify system and/or integration capabilities and completeness within specific project areas.

  • Generate and send communication to partners regarding deliverable status, progress, and plans for completion within specific project areas.

  • Perform research/analysis tasks for critical system problems to help determine a root cause (which requires ability to write moderate to complex SQL statements).

Required Qualifications

  • 5+ years of business systems analysis experience, business systems design experience, or a combination of both
  • 2+ years of SQL experience
  • 3 + years of experience gathering business requirements from various sources including end-users and stakeholders
  • 1+ years of experience creating pivot tables and performing data analysis in Excel

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications

  • BS in Computer Science or equivalent degree

  • Experience with Wholesale Customer Interface Services (WCIS) & existing wholesale system integrations

  • Must be detailed oriented and highly analytical as role requires to think outside the box and move concepts to implementations

  • Demonstrated ability to map out complex problems and break them down into consumable parts

  • Demonstrated ability to present complex problems to large audiences both technical & business to gain consensus/buy in

  • Experience in data skills, ability to talk in terms of data attributes/tables, and ability to write SQL queries

  • Knowledge of operational systems, processes, requirements, data flows that exist within the Wells Fargo Wholesale footprint and/or Domain knowledge as it relates to Wholesale Banking

  • Knowledge of real-time system design principles, complications, and solutions

  • Identifiable knowledge, experience and understanding of Wholesale methodology, process and methodologies

  • Proficient skills with Word, Excel, PowerPoint, and Visio must have data manipulation expertise in Excel

  • Relationship Management experience within the Wells Fargo footprint

  • Understanding of technology concepts and related toolsets including: file transfer, web services, replication, publish/subscribe services, scheduling, user interfaces, etc

  • Flexible and self-motivated, with ability to work on multiple projects simultaneously

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

CHIEFADMINOFFIC/CHIEF ADMINISTRATION OFFICER 0178065 CHIEFADMINOFFIC/CHIEF ADMINISTRATION OFFICER


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Test Consultant Business Systems Consultant 4

Wells Fargo

Posted 2 weeks ago

VIEW JOBS 11/29/2018 12:00:00 AM 2019-02-27T00:00 Job Description At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, insurance and both individual and institutional retirement. Job Description Information: Brokerage Innovation & Strategy Shared Services Group is seeking a strong candidate to fulfill the Business Systems Consultant within the business unit. This role will partner with Wealth and Investment Management (WIM) and Enterprise Information Technology partners to support User Acceptance Testing (UAT) for key strategic initiatives across Wealth, Brokerage, and Institutional Retirement platforms. They will work as a test consultant providing guidance and consultation to business and technical teams. This individual will be part of a team responsible for coordinating the UAT activities required to meet quality standards for multi-channel applications. They must be a forward thinking, capable and committed testers with a proven ability to meet agreed deadlines, co-ordinate work and work to support testing methodologies within a structured environment. A qualified candidate must be able to focus on any task at hand, be able to come up with practical solutions and alternatives to testing processes. This role requires interpersonal, organizational and communication skills and should be capable of providing guidance and advice to both in house and third party partners. Key abilities include working collaboratively to successfully deliver UA testing, in an environment with ambiguity. They will need to build relationships with all teams with which they are working. This role is tasked with performing high quality business acceptance testing. The role involves quality, test advocacy, planning, execution and resolution of issues that impede the test effort. RESPONSIBILITIES: * Develop test scripts based upon business requirements and processes, in line with defined workflows, acceptance criteria, and other documentation * Attends and actively participates in story refinement/business requirements gathering sessions * Reviews, Business Requirements, Functional Specifications, and Test Cases to understand the functional and technical requirements in order to test the application and verify requirements are successfully met * Create/update Acceptance Criteria as needed * Participate in User Story sizing and test effort estimation * Prepare and execute test scripts. Document bugs for test scripts where the actual results do not successfully meet expected results * Facilitate resolution and communication of cross-application/organization issues and decisions * Assist Application Developers and Technical Support staff in identifying and resolving problems * Work independently on multiple projects in a fast-paced environment * Make recommendations to the Business Acceptance Test Lead on the improvement of Business Acceptance and Testing processes and practices and where appropriate help to establish these and implement where agreed * Develop and maintain strong working relationships with business and IT services, solution functions and partners to accelerate delivery of products to market * Work as a bridge between business, technology and strategy to facilitate user application testing * Ensure content and structure of all testing documents / artifacts are documented and maintained * Document, implement, monitor, and enforce all processes for testing as per organization and UA Test Management Office standards Important Information: * After submitting your application, please monitor your e-mail for future communications * Once your application is received, Wells Fargo will make initial contact with you via e-mail * Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile * If your contact information has changed, please update prior to applying to this position * Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo * Due to a high volume of inquiries, please do not contact the hiring manager listed. Any inquiries sent to the hiring manager listed will not receive a response * Wells Fargo will not sponsor visas for these positions and will not hire individuals whose work eligibility is based on their F-1 or other student visa status such as Optional Practical Training (OPT). Candidates must be authorized to work in the United States on a permanent basis. Required Qualifications * 5+ years of testing or quality assurance experience * 3+ years of experience testing end user applications and technology products * 5+ years of business systems analysis experience, business systems design experience, or a combination of both Desired Qualifications * A BS/BA degree or higher in science or technology * 5+ years of HP ALM experience * Ability to manage process improvement initiatives to optimize operational effectiveness and efficiencies * Ability to work effectively, as well as independently, in a team environment * Knowledge and understanding of SDLC (System Development Life Cycle) * Strong organizational, multi-tasking, and prioritizing skills * Experience with one or more Agile tools used for tracking user stories or backlogs, such as VersionOne and Team Foundation Server (TFS) * Experience leading multiple projects * Excellent verbal, written, and interpersonal communication skills Other Desired Qualifications * Knowledge of business processes to enable client productivity, efficiency and technology cost reduction * System Analyst or Development experience is a plus (VB/VBA/VBScript) * Strong analytical and problem solving skills * Familiar with Application Life Management (ALM) * Ability to build good relationships both within the Business, Development, Infrastructure and QA teams * 5+ years on working in/with financial services clients on product strategy / product development; includes industry experience and a demonstrated ability to bridge communication gaps between technical, product, and business partners. * Experience with automation or regression testing * Experience with batch testing Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. WEALTH INV MGMT/WIM PSI 0049751 WEALTH INV MGMT/WIM PSI Wells Fargo Charlotte NC

Business Systems Consultant 4 / Wholesale Customer Information System (Wcis) Relationship Management & Integrations

Expired Job

Wells Fargo