Business Systems Analyst/Project Coordinator (Pa)

The Business Systems Analyst/Project Coordinator serves as an important interface between the Colleges enterprise system users and the Information Technology staff in assessing and describing business function requirements and recommending and documenting technological solutions. The Systems Analyst/Project Coordinator is responsible for working with office heads and individual users to re-design business processes to improve productivity and enable the effective incorporation of technology in the integration and support of business functions. The Business Systems Analyst/Project Coordinator coordinates efforts with other IT staff members to ensure an integrated and seamless approach to improving business systems through the incorporation of appropriate technology, drawing on ERP, Web and Desktop applications. This position takes the lead in designing project implementation plans and coordinating these efforts to include other divisions, offices and external service providers. The Business Systems Analyst/Project Coordinator also identifies user training requirements, coordinating/providing the development and training of staff as appropriate.

FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities. As such, applicants from historically under-represented groups are highly encouraged to apply.

Qualifications:

• Educational Background: Minimum of a Bachelors Degree is required.

• Skills/Experience: The equivalent of one years experience supporting users of business applications in a multi-user, centralized environment. The position requires strong analytical, technical, organizational, and communication skills. An understanding of business process mapping, and the ability to translate business needs and user requirements into technical workflows and specifications. A high level of proficiency in project coordination/management and the use and support of Windows Office Suite is also required. Development of training materials for end users and a knowledge of business operations in a higher education setting is highly desirable.

Essential Functions:

• Works with managers and administrative end users to clarify business objectives and reporting and compliance requirements, analyze and assess informational needs, and recommend appropriate technical solutions

• Analyzes, defines, and documents current business processes, workflows, and systems. Proposes, documents and communicates re-engineered business processes and workflows to enhance the efficiency and effectiveness of automated systems and applications.

• Ensures the effective delivery of proposed technical solutions by working collaboratively with end users and coordinating the efforts of project teams

• Provides project management, organization, documentation, and follow-up assessment of adopted recommendations.

• Designs project implementation plans, schedules meetings, and facilitates interaction between IT staff members, technology users and external service providers.

• Serves as the IT lead in interfacing with administrative users on new applications, software modules and application revision updates. Prepares documentation, offers/arranges training, and coordinates upgrade efforts with other IT members.

• Provides and/or coordinates training on Microsoft Office and other administrative software applications.

• Participates as a team member of the Information Technology Department in supporting the needs of the College.

Benefits and Salary Range

• Flexible work schedule available upon completion of training; some on site work required at the Canandaigua campus

• Competitive starting salary in the range of $48,500 to $65,000 and is commensurate with experience

• NYS retirement or Optional SUNY Retirement Program

• SUNY Voluntary Savings Plan

• Comprehensive Health and Dental Insurance through Excellus BCBS

• FSA

• 21 days of annual leave, 12 sick days, and 13.5 holidays annually

• FLCC Tuition Waiver for employee and dependents

• Tuition assistance 4-year institutions

Application Instructions:

Applicants interested in applying MUST submit the following documents via online:

• Resume/Cv

• Cover letter

Applications will only be accepted online.

Finger Lakes Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individuals race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.