Business Systems Analyst (US Remote Work Eligible)

Edward Jones Saint Louis , MO 63150

Posted 2 months ago

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.

The Operations division is looking for a Business Systems Analyst to join our digital product teams focused on delivering value within the client onboarding experience. From a seamless onboarding workflow that includes a contact profile and account opening system to online and mobile applications for clients and our branch teams, we combine operational efficiency with design thinking and agile delivery within a product management framework. We work with key stakeholders and business partners from across the firm to help deliver an onboarding experience that enables human-centered complete wealth management

Responsibilities:

  • Liaison between IS and other divisional stakeholders to maintain, enhance or integrate firm systems and data by proactively identifying divisional technology opportunities or serving on a formal project team in support of new systems and data.

  • Supports one or more moderately complex business processes.

  • Create and maintain business process models, data flows, prototypes, business requirements, use cases and test cases.

  • Create and execute multiple project plans at the same time of moderate complexity.

  • Execute and present written and verbal business systems impact analysis resulting in identification of new systems and data with low to moderate impact.

  • Understanding of divisional systems and impacts of change

  • Assist in business case development for new systems and data

  • Bachelor's degree is required with emphasis in Computer Science or MIS strongly preferred (or relevant work experience).

  • Working knowledge of standard Business System Analyst principles and practices.

  • 2 years of experience designing and implementing functional systems and data in a structured process.

  • Ability to research data definition, usage, and flow to gain expertise in existing systems.

  • The ability to multi-task and work with leader to prioritize assigned tasks / projects.

  • Strong relationship management, interpersonal and negotiation skills

  • Advanced troubleshooting skills to investigate, resolve and escalate problems. Identifies need for technical assistance to help in problem resolution.

  • Associate must have the ability to work independently and in a team environment.

  • Ability to effectively communicate with cross divisional leaders using verbal, written and presentations skills.

  • Ability to summarize moderately complex business cases, system information and concepts and clearly communicate to divisional leadership.

  • Working knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.

  • Ability to learn evolving firm reporting technology platforms (Tableau, BI tools)

  • Intermediate understanding of data warehouse concepts.

  • Ability to execute pre-existing project plans.

  • FORTUNE 2020 - Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For list.

  • From FORTUNE 2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.

  • Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.

  • 2020 Corporate Equality Index - Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality

  • Edward Jones named a top company for training, ranking No. 25 on Training magazine's 2020 Training Top 125 list - the highest ranking among the financial-services industry!

  • Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.

  • The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firm's 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

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Business Systems Analyst (US Remote Work Eligible)

Edward Jones