Business Systems Analyst

Position Information

Classification Title IT (Information Technology) Professional FLSA Exempt FTE 1.00 Minimum Qualifications

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

• A Bachelor's degree in Management Information Systems, Business Administration, Computer Science, Operations Management, or a related field, or at least three years of experience in business analysis or project management.

• Experience working with analytic tools, such as Tableau, Qlik, or Power BI.

• Exposure to relational databases and SQL.

• Experience working with higher education, constituent relationship management and/or a fundraising system experience.

Position Summary

The Business Systems Analyst is a key role within the Division of Development and Alumni Relations (DAR), reporting to the Senior Director of Business Intelligence and Analytics. This position collaborates with management, stakeholders, and team leads to provide valuable recommendations and assist in the implementation of technical solutions, quality control projects, and business process improvements. The Business Systems Analyst is responsible for delivering solutions using "click to configure" processes, analytic and visualization tools, and supporting various data enhancement, clean-up, and import processes.

Knowledge, Skills, Abilities and/or Competencies

• Understanding of business analysis principles, processes, and techniques.

• Ability to develop and prepare use cases, functional specifications, and technical requirements.

• Ability to understand and represent the needs of the end user in a software development environment.

• Ability to analyze datasets to identify anomalies, patterns, errors, and potential areas for improvement

• Ability to analyze, identify critical elements and alternatives, and organize existing resources and new information to implement the most appropriate solutions

• Ability to translate business objectives into IT/business systems solutions

• Ability to interact effectively verbally and in writing with both technical and non-technical audiences

Additional Division Expectations:

• Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.

• Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

Physical Demands

• Work in a standard office environment

• Sit and work at a computer workstation for an extended amount of time

• Work using electronic mail, telephone, face-to-face discussions, paper form correspondence

• Communicate effectively in writing, speaking, and listening

• Organize and establish priorities; Remember detail; multi-task

• Lift and/or move up to 20 pounds

• Walk, stand, stoop, lift, kneel, climb

• Travel in and out of state

• Infrequently work nights and weekends if needed

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Gather and document clear, detailed, and concise requirements, ensuring effective communication with stakeholders for review and clarification.

• Develop functional specification documents to foster understanding and gain buy-in from clients, project teams, technical staff, and other relevant parties.

• Conduct thorough investigations and propose recommended solutions, encompassing detailed business user requirements, prototypes, workflow procedures, and business rules.

• Lead and participate in design specification reviews with development team members, proactively identifying design issues and assisting in the creation of test plans.

• Acquire in-depth knowledge of supported software systems to facilitate the analysis of potential problem areas.

• Provide assistance to others in meeting aggressive deadlines.

• Collaborate cross-functionally to evaluate and propose enhancements to internal processes.

Percentage of time 40 Duties/Responsibilities

• Deliver technical and analytical solutions utilizing "click to configure" procedures, leveraging platforms like TeamDynamix, SmartSheets, Blackbaud Page Designer, Qualtrics, Tableau, Qlik, and more.

Percentage of time 30 Duties/Responsibilities

• Assist with batch and import processes.

Percentage of time 15 Duties/Responsibilities

• Identify and diagnose problems within supported systems, collaborating with internal staff and vendors to find effective solutions.

Percentage of time 15

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Development & Alumni Relations' Office of Talent Management Recruitment Contact Email dartalent@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this vacant position?

• African American Development Officers (AADO)

• Association of Fundraising Professionals (AFP)

• Annual Giving Network

• CASE

• Chronicle of Higher Education

• Chronicle of Philanthropy

• Current UGA Employee

• Diverse Jobs

• Handshake

• HigherEdJobs

• Insight Into Diversity

• LinkedIn

• Talent Management Newsletter

• UGAJobs (UGA's job board)

• Other (please provide)

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.