Business Systems Analyst

T. Rowe Price Owings Mills , MD 21117

Posted 7 months ago

Our mission as a leading investment management firm is to help our clients achieve their long-term financial goals. We believe our associates are the key to this mission and we are always looking for talented individuals who share our commitment to our client's success.

If you're looking for challenging work experiences and the ability to learn in a collaborative culture, we invite you to explore the opportunities available at T. Rowe Price.


The Business Systems Analyst provides dedicated support, design and ownership of a specified BU's technology infrastructure, including but not limited to the CRM, Apps or Add-ons, active integrations, data hygiene and future roadmap. The Analyst is responsible for identifying solutions to strengthen the BU's operational effectiveness and still adhere to BM's governance model and enterprise standards. This position is responsible for defining business needs and mapping them to solutions, through process improvement, training or technology solutions. Serves as an active participant in all phases of the project lifecycle to ensure BUs requirements are understood and the appropriate solutions are implemented, documented, and maintained. Serves as the lead for BU specific projects providing a medium to high level of technical expertise and business unit knowledge for GBS&T counterparts. May provide leadership and indirect supervision for project and production support activities of one or more BM associates.


Independently gathers, analyzes, and documents business issues, identify opportunities for enhancements, and implements needs based business solutions that are in alignment with enterprise standards and governance. Leads requirement design and testing for BU specific internal projects. Participates in requirements development and standardization, enterprise-wide CRM ecosystem. Projects assigned typically span weeks and/or months and will involve coordination with both BM and external business unit parties of various levels and roles. Business process and enhancement work may be complex in nature and typically relates to one or more of the department's core business, sales, or marketing initiatives.

Identifies and understands BM internal client support and training needs. Continually seeks to enhance their own understanding of client partner channels as well as provide client partner education on one or more of BM's technology platforms to elevate client satisfaction, build partner credibility, and optimize user adoption and delivery effectiveness. Cross trains and educates self on BM business processes and systems as well as collaborates with peers across the enterprise to leverage best practices, create efficiencies, and/or mitigate risk via people/process/technology.

Serves as subject matter expert and interface/point of contact for the BU and GBS&T for one or more technology and/or integrated systems/processes. May act as product owner for one or more Apps or support systems in the CRM Ecosystem. Communicates information and data on issues and concerns to various parties including team members, management, business groups and GBS&T/shared services stakeholders.

Develops expert knowledge of BM data and influencers. May partner with Data & Analytics team to directs activities of Analysts and Data Specialists with regard to ongoing and periodic audits, reviews and updates for select system data. Serves as a subject matter expert for a specific BUs data, business classifications, and the use of CRM data in BM reporting. Assists BM Data Specialist as needed.



  • College degree and 1 year of related work experience, or Associate degree and 3 years related work experience, or High School diploma/equivalent and 5 years related work experience

  • In-depth knowledge of several applications or technologies that support the sales process

  • Demonstrated ability to manage multiple priorities simultaneously through strong prioritization, and organization skills

  • Strong process orientation with a desire to solve business process challenges

  • Excellent oral and written communication skills

  • Excellent customer services and interpersonal skills; position requires the ability maintain working relationships with and interaction with all levels of internal staff, cross-functional teams, and external customers while effectively servicing BM business

  • Experience with at least one software development lifecycle methodology (Waterfall, Agile, etc.)

  • Self-motivated and self-reliant. Must work well independently and take initiative to drive for results with assigned projects

  • Negotiation skills; the ability to tactfully re-align divergent points of view to arrive at a desired outcome


  • College degree preferred

  • Prior experience with requirements engineering for CRM system, preferably Salesforce

  • Intermediate spreadsheet skills (Excel)

  • Prior experience in business process/reengineering role

  • Prior experience leading or playing a key contributor role in business or technology projects

T. Rowe Price is an Equal Opportunity Employer

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Systems Analyst IV

Advanced Technology Solutions

Posted Today

VIEW JOBS 2/27/2020 12:00:00 AM 2020-05-27T00:00 Job Profile Summary: We are hiring a Business Systems Analyst IV that will Will be liaising with product owners, team members, product owners and other stakeholders. The team consists of approxmately 20 members working together on an ERDM project. The scope of this project is handling of the investment data. Duties & Responsibilities: Works with key stakeholders within all business functions to align technology solutions with business strategies Gathers requirements from business units and translate those to programmers and developers Prepares cost-benefit and return-on-investment analysis to aid in decisions on system implementation Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities Supports one or more highly complex business processes Works on multiple projects as a project team member Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs Translate complex business problems into viable functional and/or technical specifications Involved with designing solution and documentation Involved with manual testing and User Acceptance Testing Qualifications: Experience/Education Required: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred. At least 8 years of experience Ability to translate complex business problems into functional and technical specifications Experience documenting technical and functional specifications for data management applications Strong knowledge of relational databases and concepts Advanced SQL and Excel skills. Experience analyzing relational data using SQL and other tools Experience analyzing data in JSON and XML format Skills Preferred: Proven investment data subject matter expertise. Prior experience in the Asset Management industry (especially institutional / intermediary channels) preferred. Knowledge of financial data and metrics (asset allocation, diversification, attribution, performance calculations, etc.) preferred. Capable of handling complex data mapping assignments. Experience with data quality management tools and practices. Other Requirements: Strong communication skills Ability to work independently and with a team Strong time management and organizational skills Good presentation skills Physical Demands: Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor If you are interested in this position, please apply directly using the "Apply " option. If you have questions, or would like to speak with a Recruiter directly, send an email to the contact person below and note the job identification number in the subject line. Kassandra Mantz Technical Recruiter * * Advanced Technology Solutions Owings Mills MD

Business Systems Analyst

T. Rowe Price