At a glance:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve their business goals by providing the digital infrastructure that enables them to outperform. Our portfolio includes fiber Internet, Voice, Video, TV and cloud Infrastructure solutions as well as network and managed services. For more information visit enterprise.spectrum.com
As the Business Systems Analyst, you focus on improving client satisfaction through detailed evaluations and improvement recommendations for our business systems. You excel at proactively addressing and enhancing critical business needs by formulating and defining system scopes and objectives. You empower senior leadership and end users to meet business goals across multiple operational areas by recommending solutions to identified business system concerns.
You combine your industry expertise with an in-depth understanding of our company goals to create new systems or use existing systems to achieve objectives. You are passionate about presenting the most accurate and industry-current information and using the appropriate research tools. You have a keen ability for identifying multiple paths through the organization pointing out opportunities and mitigating risk. You flourish in an office position providing consultation and interpretation of business systems data for teams throughout the organization. You report to the Senior Business Sytems Analyst for goals, guidance and assistance.
Health, Vision and Dental Insurance
100% Company Match 401(k) up to 6%
Company Funded Retirement Accumulation Plan for an additional 3%
Education and Certification Program Assistance
Pretax Child Care Spending Account
Paid Holidays, Vacation Days, Personal Days and Sick Days
Employee Discount on Spectrum Services
What you will do:
Be a compelling member of the Business Analyst team by actively and consistently supporting all efforts to simplify and enhance the client experience.
Determine opportunities to automate processes, functions and systems through a detailed analysis of our partners' operations to understand their strengths and weaknesses.
Identify, evaluate and develop cost-effective systems and procedures that meet end user needs and use available technologies to create development specifications.
Design systems to meet company business goals by consulting with management and end users to determine system needs, specify inputs and format outputs.
Validate new system performances through implementation management, testing coordination and system initiation observation.
Implement measures to control risks within the business application framework while performing programming and analysis tasks on business systems.
Negotiate agreements and commitments by facilitating communication between internal teams from initial requirements through final implementation.
Conduct a feasibility study to assess the cost, benefit, efficiency and technical viability of business solutions.
Perform additional duties related to the position as assigned.
Required keys for success:
Two or more years of business systems or IT related experience
Effective prioritization and organization skills with the ability to handle multiple projects simultaneously working independently or in a team environment
Strong ability to analyze and interpret data to identify areas of opportunities
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio
Excellent written and spoken English communication skills with all levels of an organization