Business Systems Analyst

Mechanics Bank is seeking a Business Systems Analyst to join our development team. This role can work onsite in one of our local offices or remote within California.

The Business Systems Analyst drives Internal Product initiatives. This role is the primary contact on the Bank Ops Development team for application/system escalated support and product enhancement requests. This role coordinates as well as participates in collaborative design discussions, documents requirements, and tracks progress of project tasks. This role is responsible for the communication of project/task status to stakeholders and proactively follows up with internal customers to ensure expectations are met.

What you will be doing:

Analysis

• Schedule collaboration meetings

• Document decisions made in collaboration meeting/sessions

• Work directly with users / stakeholders to validate requirements, get questions answered.

• Produce data flow diagrams

• Produce system interaction diagrams

• Enter and manages tickets within project tracking software (Azure Dev Ops)

• Provide weekly status updates to Bank Ops Development Director

• Act as a product evangelist to build awareness and understanding of developed products capabilities

Coordination

• Enter and manages tickets within project tracking software (Azure Dev Ops)

• Provide weekly status updates to Bank Ops Development Director

• Act as a product evangelist to build awareness and understanding of developed products capabilities

Releases

• Work closely with PSE and QA to create release documentation and CAB requests

• Provide support during the release process engaging resources as needed

• Communication of release status to Stake Holders / Users

• Support for any issues after release and/or follow up to insure successful adoption of released software.

Support

• Owns production support issues escalated to the development team by Product Support (ASE's)

• Escalates issue within the development team to ensure timely resolution

• Continuously increases knowledge of product technologies and industry standards

Who you are:

• Additional experience may be considered in lieu of degree.

• Bachelor's degree in Computer Science, Information Technology or related field and min 2 years of directly related experience preferred; or equivalent combination of education and experience.

• Action Oriented

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Customer Focus

• Building strong customer relationships and delivering customer-centric solutions.

• Nimble Learning

• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

• Plans and Aligns

• Planning and prioritizing work to meet commitments aligned with organizational goals.

• Optimizes Work Process

• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

• Strong project management skills.

• Possess excellent human relations, communications and business writing skills.

• Possess effective time management and organizational skills.

• Able to cope with pressure resulting from meeting required deadlines and reporting requirements.

• Demonstrate teamwork in facilitating workflow. High level of cooperation with others and responsive to the Bank's needs.

• MS Word

MS Excel

MS Access

MS PowerPoint

MS Outlook

#LI-ML1

Pay Range: $66,560 - $90,000 Annually

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

• Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

• Please view Equal Employment Opportunity Posters provided by OFCCP here.

• To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit https://www.mechanicsbank.com/California-Consumer-Residents