Business Systems Analyst

Matterport Sunnyvale , CA 94085

Posted 2 months ago

Matterport is a 3D immersive media SaaS company that makes it easy for anyone to quickly and inexpensively create digital 3D models of any physical space. Our 3D immersive media platform is used across many industries to improve how people make decisions about properties. It improves the way people experience and visualize physical spaces making it fun and practical for users to move through real world spaces as if they were there. We are the world leader in the category we invented, having built digital twins of over 2 million properties so far!

Beginning in residential real estate, where 8% of all homes sold in the US last year had a Matterport 3D tour, the company has changed how people experience physical spaces. Our product offering is selling exponentially in new markets: apartment and vacation rentals, hotels, event venues, insurance, retail environments, as well as in architecture, engineering, and construction.

With funding from a group of stellar VCs and investors, we are changing the way we all see the world!

Are you looking to make an impact in a growth company? Matterport is looking for an IT Business Systems Analyst to be responsible for the planning, analysis, design and delivery of solutions for our back office applications. Zuora and Netsuite experience desired.

For this position, you will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures.

To excel in this position, you will use your in-depth knowledge of business processes and business system analysis techniques. The ideal candidate will demonstrate leadership and excellent communication skills.


  • Provide production support for various back office systems including, but not limited to researching and resolving problems with NetSuite, Avalara, Zuora and other in-house systems.

  • Design and validate that the proposed solution architecture supports the stated and implied business requirements.

  • Maintain an in-depth understanding of existing business application architecture, including integrations and data structures.

  • Staying up to speed with emerging technologies through ongoing research, industry outreach, and internal PoCs.

  • Maintain up-to-date knowledge of Zuora functionality, customization and integration

  • Identify, evaluate and recommend other key technologies required to support and improve the business process centered on the Zuora platform.

  • Create reports in Zuora based on project requirements or as part of data integrity validation.

  • Take ownership of communicating to Zuora support to resolve system problems.

  • Research new payment methods supported and not supported in Zuora, and recommend the path for implementation.


  • Minimum of 7 years of demonstrated experience as a Business Analyst supporting back office systems.

  • Extensive business process knowledge, configuration and hands on experience (minimum of 5 years) preferably with Order to Cash (Revenue Management, Receivables, Invoicing).

  • 5+ years' hands-on Financials experience in at least one of key ERPs like NetSuite

  • General knowledge and understanding of Finance processes (like Procure to Pay, Record to Report), procedures and policies in order to translate business requirements into system.

  • Experience handling cross-functional projects with applications like Salesforce, banks (AR lockbox), Tax systems (Avalara) etc.

  • Strong interpersonal skills, written and verbal communication, and facilitation skills

Self-motivation, proactive and willingness to learn with a strong sense of accountability and a proven track record of delivering results.

  • Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change, deep attention to detail and possess excellent analytical, problem solving and customer service skills.

  • Must be able to troubleshoot, resolve and communicate solutions for system issues to the business.

Matterport has created a new technology frontier at the intersection of the physical and digital worlds. Our hardware and software solutions allow people to scan, explore, reshape, and share digital 3D models of real-world environments. Integrating heavily with VR and augmented reality, this technology changes the way people experience, learn, and interact with the real world.

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Business Systems Analyst