Business Systems Analyst

This Jobot Job is hosted by: Merwan Zattam Are you a fit?

Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $130,000 per year A bit about us: Since 1980, our client has been delivering tailored chemical solutions and individualized support.

With three facilities and a workforce exceeding 300, we're equipped to fulfill our customers' production requirements without compromising on personalized attention. Our size enables us to handle tasks efficiently, while our commitment to caring remains unwavering, regardless of our expansion and the introduction of new services. Why join us?

Our client offer an excellent benefit package, including: Medical, Dental, and Vision Insurance Company Paid Short-Term Disability and AD&D On-Site Nurse Company Paid Employee Assistance Plan 401k with match And much more Job Details POSITION SUMMARY The Business Systems Analyst conducts analysis, defines business processes; prepares and conducts training, and troubleshoots various business system environments. This role owns the customer service relationship with the assigned business areas.

The BSA serves as a liaison between the business and the application vendors, translating business requirements into applications requirements and designs and managing the vendor delivery. The position is responsible to advise the evaluation, and implementation, of the Enterprise Resource Planning (ERP) system as well as other critical applications. Customizes and configures workflows to enable the integration of optimized processes and application utilization.

Must have a creative approach to problem solving and excellent influencing abilities. Must research in-depth IT solutions. Superb interpersonal and communication skills, both written and verbal, are also key.

ESSENTIAL FUNCTIONS Acts as liaison between internal business units and IT Acts as a liaison between IT and application vendors Research, design, develop, and implement that enhance the company’s manufacturing and support environments Configures, installs, loads data and tests ERP, as well as other software packages Technical writing, including analysis and document preparation Works with clients to define user requirements, specifications, and expectations Maintains detailed understanding of business processes to deliver user’s business requirements and provide day to day support Provides business analysis on Document Management for all departments Participates in Project Management as needed Participates in cross functional teams to analyze business opportunities and contribute to systematic and process-oriented solutions Work with vendors/developers to track and resolve applications bugs, patch releases, and upgrades Provide Tier II support to users utilizing the business systems, such as the ERP Participate in afterhours support, as necessary Builds reports for Management, Power BI experience a plus Performs tasks typically expected of an Applications Analyst role supporting an ERP environment to include but not limited to: Lead business requirement and design sessions Based on information gathered, create requirement documents and functional design specifications Provide project input related to project, communication, testing, training, and cutover plans Track and report on testing defects, project issues, action items, etc. Develop test scripts and complete system testing Prepare for and guide testing cycles including User Acceptance Testing Provide production support and develop support documentation EDUCATION Bachelor’s degree in computer science or a related field from an accredited institution Minimum of 2 years’ experience in an applications development or business analyst role Ability to work in US without Company sponsorship.

EXPERIENCE Experience with chemical, or batch, manufacturing a plus Experience with Microsoft D365 a plus Experience with Power BI a plus Experience with O365 suite a plus Experience with Azure DevOps a plus Experience with DocuWare a plus SKILLS & ABILITIES Excellent communication skills -written and verbal. Excellent customer service skills along with the ability to understand the business processes and needs of the customer Exceptional critical thinking and problem-solving ability Ability to create new process workflows, procedures, and/or training documentation Strong interpersonal skills to develop relationships with non-technical Ability to understand and resolve complex technical issues Ability to work with minimal supervision Interested in hearing more? Easy Apply now by clicking the "Apply" button.