Business Systems Analyst, Intern

Blue Shield Of California San Francisco , CA 94118

Posted 2 months ago

Our 10-week Summer Internship Program is an ideal way for both undergraduate and graduate students to gain real-life work experience while learning what a career at Blue Shield of California can offer. Interns work on real-world projects and initiatives while being immersed in all aspects of our business. From interacting with senior leadership to visiting a neighborhood health clinic, interns will build a better understanding of the diversity and complexities of working in the dynamic world of healthcare. Our goal is to build a talent pipeline that will help us grow our company into the future.

The Business Systems Analyst Intern will support Finance Transformation Team efforts centering around standardization, automation, and innovation. Responsible for analysis of business needs and requirements to support design and optimal technology solutions improving efficiency and transformation for enterprise strategic and operational portfolios. Provides business support expertise and manages stakeholder groups in support of requirements delivery efforts to identify, interpret and produce business requirements deliverables based on enterprise architecture landscape. Acts as trusted advisor to business stakeholders and groups by providing technical and strategic direction to identify and address business issues and opportunities. Supports the end to end project management life cycle in all phases including people, process and tools for requirements management delivery.

Essential Responsibilities:

  • Lead complex data analysis, needs assessments, and cost/benefit analysis to align information technology solutions with business initiatives.

  • Formulate and define complex systems scope and objectives through research combined with an understanding of applicable business systems and industry requirements.

  • Develop or modify information systems. Includes analysis of business and user needs, documenting requirements for complex or new systems.

  • Lead research, impact analysis and determine the level of effort to complete requirements elicitation and defining the breakdown of tasks, resource loading, issue tracking and resolution management.

  • Drives consensus to identify a desired future state that addresses a business problem utilizing multiple analytic methodologies and business process modeling.

  • Make recommendations to management on significant issues.

Ability to:

  • Take on new system assignments;

  • Learn, obtain structured and ad hoc training on vendor products/releases;

  • Adapt to changing technology by acquiring new skills (i.e. by attending continuing educational courses/trainings);

  • Create data flow diagrams;

  • Develop structured test scenarios, test cases, and perform accurate testing with documented results;

  • Use productivity tools for analysis, data behavior, and data mining;

  • Work in a team environment on tasks and projects of varying complexity;

  • Manage time effectively and meet deadlines;

  • Make presentations to both technical and non-technical audiences.


  • 2-3 years of directly related professional experience supporting business operations utilizing advanced business applications and data tools

  • Knowledge of Oracle Fusion product suite, Enterprise Resource Planning (ERP), Human Capital Management (HCM) software, and/or Healthcare Industry highly desirable.

  • Experience employing project management, process improvement, and business analysis methodologies

  • Previous experience and pursuing MBA degree

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Business Systems Analyst, Intern

Blue Shield Of California