Business Systems Analyst III

First Citizens Bank Raleigh , NC 27611

Posted 2 months ago

Overview As a Business Systems Analyst III, you'll be a member of the bank's Application Development & Support team. This team provides technical support for the Corporate Finance group and the bank's General Ledger system.

This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. The analyst serves as a technical expert on system usage and performance. The role determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness.

The position also assists in identifying and resolving process issues which may involve system testing or development. Lastly, the analyst may oversee the work of less experienced analysts in the work group. Responsibilities Data Analysis

  • Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Identifying Requirements

  • Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes, and assists in correcting.

    Ensures compliance through testing and analysis. Reporting

  • Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement.

    May develop process enhancements based on analysis results. System Support

  • Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements.

    Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output. Qualifications Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operational Support. OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operational Support.

    Additional Requirements: Analytical skills - data. Computer skills - software.

    Detail oriented. Organization skills. Preferred Qualifications: PeopleSoft GL support experience. Financial Services experience. Experience with basic SQL queries. Experience eliciting business requirements and working with stakeholders.
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Business Systems Analyst III

First Citizens Bank