CSL Behring, a leading global biopharmaceutical company, is looking for a full-time Business Systems Analyst who will be responsible for specializing in understanding the business usage of information technology and enabling technology to add value to the business. This role has a focus on eliciting requirements and designing technology solutions according to identified business needs in collaboration with Process Owners, Developers, Vendors and stakeholders.
Supports: Business solutions in the following areas Enterprise wide Identity and Access Management (IAM)
Deliverables May Include: User Requirement Specifications, Functional Specification, Configuration Specification, Design Specification, System Operations Procedure, Test Cases, Demos and prototypes of proposed and planned IAM integration
Provide support for the following software: IAM: SailPoint IIQ, SailPoint SSO, SailPoint Security IQ
Analyzing and Defining requirements
Design and Configuration
Responsible for identifying the design of the target solution and preparing the required system design documentation (architectural specifications, diagrams and charts, functional and configuration specifications) to ensure the visualization of the technical implementation of user requirements, and to provide direction to system programmers. Collaborates with Infrastructure specialists to deliver the target technology environment.
Implements the design by means of configuration and software development using internal and external resources.
Testing and Validation
Operations and Support
Responsible for the ongoing operation and maintenance of applications for the assigned IT functional areas. This includes providing 2nd or 3rd level incident support, change management, and maintaining the upkeep of technical records and documentation.
Proactively communicates the status of ongoing daily support and problem resolution.
Ensures effective problem analysis and resolution of issues of moderate scope in a timely fashion and escalates issues when needed to appropriate levels of IT or Business.
Provides off hours support as it relates to IT functional area.
Conducts guided research and analysis on new and innovative solutions, releases, enhancements and considers their applicability to CSL.
Contributes to the identification and implementation of means to improve the qualities and efficiencies of IT processes, systems, and results. Keeps abreast of current technologies and professional concepts as it relates to the assigned IT functional area.
Maintain Regulatory Compliance
Required Skills & Experience:
2+ years of experience in IT working within an applicable function that directly aligns with the specific responsibilities for this position.
Strong business process analysis and problem skills required:
IAM domain experience in areas such as identity management, provisioning, authentication, authorization, certification/governance, monitoring along with experience in security best practices
Development skills scripting, packaging, provisioning approvals, IAM workflows and role-based access control
Experience in supporting IAM and SSO architectures
Preferred Skills & Experience (not required):
University degree or equivalent related work experience; educational concentration in a relevant discipline
Demonstrated knowledge of the following preferred:
Languages: Java / J2EE programming experience in designing, coding, testing and implementing large enterprise applications
Special Technologies: Experience with Rest Web services, SAML 2.0, Sailpoint IdentityNow and IdentityIQ, OAuth, WS-Security, Public Key Infrastructure (PKI) and other authentication/authorization protocols is preferred.
Software Packages: SailPoint IIQ, SailPoint SSO, SailPoint Security IQ
IT Security Industry certifications (CISM, CISSP, CISA, etc)
Some knowledge of the Systems Development Life Cycle (SDLC)
Pharma/Biotech or similarly regulated environment experience
About CSL Behring:
CSL Behring is part of the CSL Group, which has nearly 22,000 employees and does business in 35+ countries. CSL Behring develops and delivers biotherapies for people with life-threatening medical conditions. Our broad-range of therapies include those to treat disorders such as hemophilia and primary immune deficiencies.
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