Business Systems Analyst II

Bloomin' Brands is seeking a skilled Business Systems Analyst to join our Corporate Applications team. As a Business Systems Analyst, you will play a crucial role in analyzing and defining requirements for integration development and implementation efforts. You'll work closely with cross-functional teams, taking a lead role in all activities from beginning to end using agile best practices.

Your focus will be on analytical assessment, requirements gathering, iteration identification, problem-solving, and successful project delivery. Also, as part of your role you will ensure operational excellence by reviewing and facilitating production issue resolutions.

RESPONSIBILITIES :

Requirements Gathering and Documentation:

• Lead requirements gathering sessions with stakeholders at all levels, including Vice Presidents, Directors, Managers, and Individual Contributors.

• Prepare accurate and detailed requirement specifications and mapping documents. Develop process flow charts as needed to support use case and business requirements understanding

• Communicate effectively in writing or through meetings with the project team

Product Backlog Management:

• Take ownership of the product backlog

• Prioritize and groom project tasks to ensure efficient delivery.

• Provide weekly updates to the Project Management Office (PMO) and actively participate in SCRUM meetings

Team Representation and Collaboration:

• Represent the integrations team on multiple cross-functional projects, both internally and externally.

• Collaborate closely with other teams and provide timely updates to stakeholders regarding critical issues, project status, and changes

Effective Communication:

• Foster efficient communication with the Development and Quality Assurance (QA) teams

• Ensure seamless collaboration in completing all development projects

Production Support and Process Flow:

• Investigate, troubleshoot, and resolve production support incidents and requests

DESIRED EXPERIENCE:

• Five or more years of experience in developing requirements and performing system analysis, including production support

• Demonstrated knowledge and proficiency with integrations and ETL (Extract, Transform, Load) tools

• Proficiency in relational databases and data warehouse and skilled in SQL Server queries

• Ability to take ownership of critical decisions, leading to resolution on behalf of Business and IT

• Experience with various system development lifecycles such as waterfall, RUP, and Agile methods

• Restaurant/Hospitality industry experience is a plus

Other Desired Skills

• Possess strong interpersonal and communication skills and can communicate effectively with cross-functional teams and leadership levels across the organization

• Must be self-motivated, resourceful, and adaptable to work efficiently in a hybrid environment

• Proven ability to prioritize and execute tasks effectively, even in high-pressure situations.

• Adept at rapidly grasping new concepts and technologies

• Self-starter/motivator having a proactive, agile and strategic mindset

• Strong aptitude for logical and analytical thinking, coupled with excellent problem-solving skills and attention to detail

• Ability to interact professionally and courteously with colleagues at all levels within the company

• Maintains a positive outlook and approaches challenges with professionalism

EDUCATION

• Bachelor's degree in CS, IS Systems or related technical field required (5 additional years of comparable work experience beyond the required years of experience may be substituted)