Business Systems Analyst - Engineering

Overview & Responsibilities

This role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. The main focus of this position is engineering, but there will be cross training in the operations functional business area, as well other assigned functions. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. This position is also responsible for the investigation and triage of application systems problems, generating and compiling reports on findings, complete with probable causes and possible solutions to system issues. The incumbent will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.

Flexible/Hybrid Work Schedule: The work schedule for this position will be a combination of working remote and working in the Jeannette, PA office (as little as one day per week or up to five days per week).

Job responsibilities:

1.Understand and execute to the policies and procedures defined in the Systems Delivery Methodology (SDM) and the Project Management Office (PMO).

2.Perform as an Engineering functional analyst responsible for analysis, solution design, testing, and production support of PTC Windchill and Creo Parametric.

3.Proactively identify and address issues within engineering systems, troubleshooting effectively to minimize disruptions and optimize system performance.

4.Act as a backup role for the operations business area.

5.Review and analyze the effectiveness and efficiency of existing application systems; and develop strategies for improving or further leveraging these systems.

6.Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating applications systems across the organization.

7.Participate in, and occasionally lead, the planning, design, development, and deployment of new applications, and enhancements to existing applications.

8.Create system design proposals utilizing the SDM.

9.Perform cost-benefit and return on investment analyses for proposed systems; and prepare business cases to aid management in making implementation decisions.

10. Ensure compatibility and interoperability of computer application systems.

11. Create systems models, schematics, business process maps, specifications, diagrams, and charts to provide documented direction to application system programmers and other stakeholders.

12. Coordinate and perform in-depth tests, per SDM, to meet quality requirements.

13. Provide orientation and training to end users.

14. Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

15. Provide guidance and/or instruction to junior staff members and third-party resources.

16. Utilize excellent written and oral communication skills.

17. Apply good listening and interpersonal skills.

18. Pay close attention to detail.

19. Communicate ideas in both technical and user-friendly language.

20. Be self- motivated and directed.

21. Possess strong customer service orientation.

22. Support a teaming and collaborative mentality and orientation.

Education: Bachelor of Science Degree the field of business administration, computer science, accounting, or management information systems

Related Work Experience: 5+ years.

Expertise with PTC Windchill and/or Product Lifecycle Management (PLM) systems is required. Familiarity with CAD systems such as Creo Parametric or Solidworks) is beneficial. Experience with Oracle EBS and/or SAP is a plus.

Technical Skills:

• Theoretical knowledge of networks, PCs, Servers, Database Management Systems.

• Working knowledge and experience with at least one commercial off-the-shelf application software system.

• Microsoft desktop operating systems and office applications and Google Workspace.

• Knowledge and experience with data extract, transformation, and loading techniques and programs is a plus.

Business Skills:

• Theoretical and practical knowledge of one or more end-to-end business process.

• Experience in overseeing the analysis, design, development, implementation, and support of automated business application software.

• Knowledge and experience with sound project management techniques and software tools.

Other Skills:

• Ability to communicate clearly and concisely, in business terms, both in written and verbal form.

• Good listening skills.

• Good analytical and problem-solving skills.

• Experience working with algorithms and mathematical models.

• Interest in and understanding of organizations goals and objectives.

• Good interpersonal and teaming skills.

Equal Employment Opportunity

Ebara Elliott Energy is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Applicants and employees are protected under U.S. federal law from discrimination. To learn more, click here.

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