Business Systems Analyst
Overview of Position
The Business Systems Analyst assists the IT engineering staff and the operations team in understanding the enterprise's operational needs for both solutions to business systems and procedures of moderate scope. Collaborates with users and customers to define business requirements, user stories and acceptance criteria for system enhancements and new functionalities. Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Includes analysis of business and user needs, documenting requirements, and proposing revisions to existing system logic as necessary.
What will be my duties and responsibilities in this job?
Formulate and define system scope and objectives based on both user needs and thorough understanding of systems and industry requirements with limited supervision.
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Analyze business and user needs, document requirements and translate into user stories and acceptance criteria
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish the underlying true needs from user requests
Proactively communicate and collaborate with external and internal customers to analyze needs and develop interface design or user stories and acceptance criteria based on the defined requirements
Serve as the conduit between the customer community (internal and external customers) and the software development team Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Identify and clarify unclear or ambiguous requirements
What are the requirements needed for this position?
Bachelor's degree or equivalent work experience in Business Administration, Computer Science, MIS, or related Information Technology field
Three+ years' experience in business systems analysis, technical writing, and design analysis
Two years experience in healthcare or IT industries
Three+ years' experience writing detailed business requirements, business processes, user stories and acceptance criteria
What other skills/experience would be helpful to have?
Experience with software development project management and project life-cycle methodologies
Experience facilitating requirement-gathering sessions
Knowledge of system design concepts, client - server architecture, relational database design, reporting and related disciplines preferred
Ability to assess work assignments, create timelines, report on progress toward those established goals and reassess as needed.
Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Understanding of the healthcare industry and the information exchange between consumers, providers, clearinghouses, payers and employers
Understanding of Agile principles and methodologies
Excellent oral and written skills in order to effectively communicate with customers and internal staff
Ability to formulate and define systems scope and objectives through research and due diligence
Demonstrated ability to come up to speed quickly and balance multiple tasks
Ability to coordinate teams of internal and external stakeholders through meetings and decision processes
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to firstname.lastname@example.org with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.