Business Systems Analyst-1

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

This Business Systems Analyst works with the Business Operations Support team to assist Trane North America with process improvement and development. Responsibilities include software application set-up, testing, implementation, process support, troubleshooting application problems, developing user training and creating user instructions and support documentation for Trane field sales office and manufacturing applications.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

• Paid time off, including in support of volunteer and parental leave needs.

• Educational and training opportunities through company programs along with tuition assistance and student debt support.

• Learn more about our benefits here!

Responsibilities:

• Provide customer service to field, manufacturing and internal customers on a daily basis.

• Work with team to continually develop business processes and system enhancements.

• Understand integrated business systems configuration options and tools.

• Identify application problems and provide resolutions in a timely manner.

• Provide training and support of end users for Trane North America.

• Update user training and documentation for specific business processes.

• Develop and manage process improvement plans in regard to specific business processes.

• Observe and document malfunctions of software and offer reasonable solutions for correction.

• Work with other groups in Trane to establish best practices & implement management strategy.

• Work closely with Trane Technologies Corporate IT, Trane Operations teams, Manufacturing Plants, Americas Accounting Center, Climate Solutions Application Owners, and third party technology vendors.

• Assist with application requirements and lead user acceptance testing for the application deployment process.

• Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.

• Work on ad hoc project teams to further define processes/systems.

• Up to 10% travel to various Trane and/or vendor field sites required.

Qualifications:

Bachelor's degree in business, MIS, CS, Finance, Accounting or related discipline.

Associates degree will be considered in lieu of bachelor's degree with 2 years of experience.

Key Competencies:

• Experience with Microsoft Office Suite required.

• Strong understanding of field sales office business, manufacturing and headquarters a plus.

• Knowledge of software configurations and systems integration details preferred.

• Project management experience preferred.

• Working knowledge of Six Sigma and 9 Step Problem Solving (A3) preferred.

• Experience working with SQL preferred.

• Must be able to work well and adapt to change in a fast-paced environment.

• Excellent written, verbal and interpersonal communication skills.

• Must have ability to work well in a team environment.

• Strong interpersonal skills required.

Pay Range: 55,000-75,000

• We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.