Business System Analyst - Technical/Integration

Uconn Health Center Farmington , CT 06030

Posted 2 months ago

At UConn Health this class is accountable for overseeing/coordinating including development, analysis, design, programming and support of large complex administrative and/or clinical systems.


Works under the supervision of the Integration Architect or employee of higher grade.


  • Industry-leadinghealth insurance options and affordability

  • Generous vacation and sick-time plans

  • Multi-channel retirement options (pension and match options)

  • Tuition waiver and reimbursement for employees and qualified family members

  • Quick commute accessfrom I-84, Rte 9 and surrounding areas

  • State of the art facility and campus environments

  • Progressive leadership and educational development programs available

Schedule: 40 hrs per wk, Mon

  • Fri, 8:00am

  • 4:30pm with a 30 minute unpaid meal break

Flexibility may be needed with the hours*


The Technical Business Systems Analyst will provide technical analysis and support for multiple integration applications within the team's portfolio. This includes successful resolution of technical issues that arisewithin the clinical applications, troubleshooting interfaces and interface engine.

  • Ability to understand and explain technical information to non-technical staff and clients.

  • Identifies, gathers, analyzes and documents business requirements for interface and information technology projects

  • Creation of test plans, proper documentation of test plan results, ability to escalate issues when appropriate.

  • Develops reports and/or provide application guidance and specification necessary in developing customized reports

  • Recommends alternative action to meet schedules

  • Must work effectively under intense pressure in order to meet the demands of resolving critical technical issues that address client business needs.

  • Excellent written and verbal communication skills, including ability to comprehend and communicate technical information precisely and unambiguously.

  • Good interpersonal skills; extremely motivated and flexible.

  • Highly organized with exceptional time management skills.

  • Must be able to manage and coordinate multiple, complex technical issues.

  • Possess a self-managed proactive work style and work well in a team environment.

  • Review, analyze and triage integration issues, providing support as needed.

  • Translates work processes into business and functional requirements; writes business and functional specifications.

  • Coordinates system activities with user and internal departments to ensure that the data is correct and system integrity is maintained.

  • Act as a liaison between users and programming staff

  • Monitor system availability, working closely with System Administrators, Business Analysts, Epic Project Team members and Integration Team.

  • Recommend changes in development, maintenance and system standards.


  • Demonstrated expertise in the principles and techniques of systems integration and best practices.

  • Extensive experience with planning and managing integration functional and unit testing.

  • Experience and knowledge of Epic EMR architecture and testing methodology.

  • Experience with Epic Bridges functionality and work queue processing.

  • Extensive knowledge of system architecture and in-depth understanding of clinical business process flows.

  • Knowledge of system integration design and development, including knowledge of standard healthcare interface protocols.

  • Knowledge of interface engine hardware and software platforms.

  • Strong problem-solving ability and the ability to coach others in problem-solving techniques.

  • Must have demonstrated ability to create and maintain technical specifications for application implementations, customizations, and interfaces.

  • Knowledge of HIPAA policies and procedures

  • Considerable knowledge of project management principles and techniques

  • Good interpersonal skills; extremely motivated and flexible; the ability to adapt to change.

  • Highly organized with exceptional time management skills.

  • Understanding and ability to apply rules, regulations, codes and laws pertaining to clinical business

  • Excellent written and verbal communication skills, including ability to comprehend and communicate technical information precisely and unambiguously; Demonstrates careful attention to details.

  • Establish and maintain effective working relationships and team work


General Experience:

Nine (9) years relevant experience in a technical analyst role, clinical operations, including medical administration, systems integration, clinical information systems planning, project management, application installation, and support.

Substitution: Bachelor's degree in Healthcare Administration or closely related field may be substituted for four (4) years of the general experience.


  • Experience with HL7 / Integration specification analysis.

  • Experience with Interfaces and Systems Integration.


  • Experience with Epic Bridges.

  • Experience with Infor Cloverleaf.

Full Time Equivalent Minimum Salary; $80,163.00

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

UConn Health is an affirmative action employer, in addition to an EEO and M/F/V/PWD/PV employer.

All employees are subject to adherence to the State Code of Ethics which may be found at

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Business System Analyst - Technical/Integration

Uconn Health Center