Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.
Work you'll do:
The candidate requires dedicated ongoing knowledge within specific product(s) and/or technology. The product specialist must become intimately familiar with assigned product(s) and/or specific technology areas. Assists the Product Owner with product requirements document for each assigned product. Supports user of the product integration efforts regarding specific technical area(s). Maintain relationship with other program teams and Member Firms.
Assist Product Owner to capture product requirements (ongoing)
Provide product support during product integration
Define data & application integration requirements
Develop design specifications to meet application requirements
Collaborate with QA specialist to define and execute test plans
Manage timelines and objectives for all aspects of ongoing support work
Configure product to meet specifications and requirements
Provide ongoing support to MFs and product
Act as subject matter expert for specific product or technology
Resolve support tickets and application issues
Contribute to deployment and communication plan, working with the Deployment team
Contribute to the documentation of regulatory documentation
Maintain relationships within product team and member firms
Interact with MF personnel where appropriate to complete support needs
Knowledge Sharing / Documentation
Responsible for documenting key operational processes and checklists
Assist in developing and documenting product specific standards
Assist with support process improvements
What you'll be part of - our Deloitte Global Culture:
At Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.
In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.
Deloitte Global supports our talented professionals in answering the question: What impact will you make?
Who you'll work with:
In Deloitte Global Audit & Assurance, we make an impact by delivering a strong foundation of audit practices across Deloitte. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.
How you'll grow:
Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.
Benefits you'll receive:
Deloitte's Total Rewards program reflects our continued commitment to lead from the front in everything we do - that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.
Ability to define user and functional requirements within a structured system development lifecycle methodology
Strong background in identifying issues and defining a solution for those issues
Strong product/technical skills focused on assigned product
Minimum 3 years experience on assigned product if packaged software application
Demonstrates basic knowledge of a business structure and components of a product or service; Leverages knowledge to understand the current state and recognize gaps caused by change initiatives
Contributes to and is consulted during architectural activities by applying select architectural techniques; understands and leverages architectural principles for cross-functional purposes
Demonstrates basic knowledge of data principles and concepts to support data quality, validation and ownership
Demonstrates ability to work with vendors and internal organization to define specific product roadmap(s)
Contributes to and is consulted during design activities and applies some application design techniques; Leverages design activities for cross-functional purposes
Proven ability to present project materials
Bachelors Degree/University degree in information technology, computer science, or equivalent educational or professional experience and/or qualifications
Understanding of product management life cycle
Proficiency in assigned product/technology if packaged software application
Strong organizational skills
Proficiency in Microsoft Office Suite including Visio
Usage of requirements tracking system such as Azure DevOps a plus.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment. If you are not reviewing this job posting on our Careers' site (jobs2.deloitte.com) or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at jobs2.deloitte.com
Requisition code: D54276
Deloitte & Touche L.L.P.