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JOB FUNCTION / SUMMARY:
Performs analytical tasks related to system enhancements and maintenance; serves as the liaison between the business unit and the programming/technical units; makes recommendations to management for system enhancements (which could be revenue producing items)
ESSENTIAL DUTIES & RESPONSIBILITIES:
Creates detailed project plans and tracking documents to track a project from start to finish
Plays a key role in communicating issues related to projects/request to the business unit and programming/technical staff
Creates documentation related to projects and/or system changes to ensure they are properly communicated to the field and Help Services
Confers with personnel of business units involved in mergers and acquisitions to assure application(s) being converted and operational and the success of the venture
Writes detailed description of user needs, program functions, and steps required to develop or modify computer program
Conducts studies pertaining to development of new information systems to meet current and projected needs
Assists Computer Programmer in resolution of work problems related to flow charts, project specifications, or programming
Other duties and special projects as assigned by Senior Management
Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
MINIMUM REQUIRED EDUCATION & EXPERIENCE:
Associate's Degree or equivalent preferred
At least 1-3 years related experience
A combination of education and experience is acceptable
MINIMUM REQUIRED KNOWLEDGE:
Knowledge of records management software products, imaging systems and automated databases
Proficiency with Microsoft Office products
Excellent communication, analytical, customer service and organizational skills
Ability to work effectively with all levels of personnel
Strong presentation skills
Preferred knowledge in Accounting software; Contact Management systems; Database software; Development software; Human Resource systems; Internet software; Payroll systems; Project Management software; Spreadsheet software
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Ability to work under stress and meet deadlines
Ability to travel
Ability to lift/move/carry approximately 50 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Hancock Holding Company