Business Support Quality Coach Lead

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Posting Summary

Logo For Posting Posting Number RTF00205PO24 USC Market Title Program Coordinator Link to USC Market Title https://uscjobs.sc.edu/titles/156367 Business Title (Internal Title) Business Support Quality Coach Lead Campus Columbia Work County Richland College/Division College of Education Department CED Child Development Research Center Advertised Salary Range $59,581 - $63,000 Location of Vacancy This position is home-based. Part/Full Time Full Time Hours per Week 37.5 Work Schedule

Monday - Friday

8:30 AM - 5:00 PM

Type of Staff Position Staff Research Grant (SRGP) Basis 12 months Job Search Category Other Professional

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort.

In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Inclusive Excellence Statement

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability.

The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Benefits for Research Grant or Time-Limited Positions Are Indicated Below

The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

South Carolina Retirement Yes State Insurance Programs Yes Annual Leave Yes Sick Leave Yes

Position Description

Advertised Job Summary

The Business Support Quality Coach Lead functions as a part of the South Carolina Child Care & Resource Referral (SC CCR&R) team that provides technical assistance and professional development to early childhood programs and collaborates with partner agencies to coordinate services. The Business Support Quality Coach Lead will coordinate with designated SC Department of Social Services staff, SC CCR&R management, and other organizations to help develop and implement activities related to start-up grants, outreach to recruit new programs, and initiatives to support programs' business practices and emergency preparedness.

This position will provide technical assistance and training to programs participating in start-up and other business support initiatives and support to project or other grant opportunities and SC CCR&R Quality Coaches working with start-up grant recipients. This position is home-based.

For this position, the selected applicant must obtain two approvals, both from SC Endeavors, within 12 months of employment: (1) Approval as a South Carolina Certified Trainer Credential in all areas of child development (2) Approval as a South Carolina Certified Technical Assistance Provider.

Required Education and Experience

Master's degree and 1 year training and development experience, or bachelor's degree and 3 years training and development experience.

For this position, the selected applicant must obtain two approvals, both from SC Endeavors, within 12 months of employment: (1) Approval as a South Carolina Certified Trainer Credential in all areas of child development (2) Approval as a South Carolina Certified Technical Assistance Provider.

Preferred Qualifications

Prefer a master's degree in Early Childhood Education, or a bachelor's degree in Early Childhood Education, or a degree in education related field with a minimum of 18 credit hours documented on transcript of core coursework in Early Childhood Education. Preference will be given to applicants with experience as an employee/owner of an early childhood setting (center-based, family-based) serving infants, toddlers, and preschoolers. Preference will also be given to applicants with experience conducting adult/parent education trainings and providing technical assistance to implement program quality standards in early childhood education setting.

Knowledge/Skills/Abilities

Knowledge of or demonstrated experience in the provision of technical assistance and training to child care providers in topics that include business start-up and planning, acquiring licensing status, maintaining quality services, and resolving corrective action plans. Knowledge of SC Child Care licensing requirements and ABC standards and awareness of community services for children.

Knowledge and experience in the use of tools to develop online training/courses/tutorials is preferred. Excellent organizational, written, and oral communication skills and computer skills that include Microsoft Office (Word, Excel, PowerPoint, Outlook) and web-based software applications. Ability to lift 50 lbs.

Ability to maintain reliable transportation to conduct on-site visits to early childhood programs and perform other job duties. Hold a valid Driver's License with a clean driving record.

Job Duties

Job Duty

Team Leadership: Provide support to assigned team Quality Coaches through mentorship, coaching, and onboarding to ensure high quality performance in working with early childhood programs and organizations.

Work closely with Program Managers to develop and implement team goals, manage meetings, collect data, and report outcomes. Engage in workgroups and committees as needed for initiatives and special projects.

Essential Function Yes Percentage of Time 50 Job Duty

Technical Assistance: Collect, analyze, and use data from early childhood programs, licensing representatives, and community partners in the service delivery area to meet the diversity of early childhood settings (center-based, faith-based, school-based, home-based). Conduct on-site and virtual technical assistance to assigned counties/regions and develop quality improvement plans in partnership with early childhood programs to maintain or increase program-wide quality levels.

Essential Function Yes Percentage of Time 30 Job Duty

Training: Conduct and develop partnerships with appropriate organizations in the community to offer training opportunities for early childhood programs, parents, and/or community members. Develop training content and professional learning plans that encourage engagement of early childhood programs and include follow-up technical assistance, including on-site/virtual when appropriate, to help early childhood educators put knowledge gained in training into practice in the program.

Essential Function Yes Percentage of Time 10 Job Duty

Other: Assist other departments in major projects and perform other resource and referral duties as needed, including planning and implementing statewide initiatives. Perform other duties as assigned.

Essential Function Yes Percentage of Time 5 Job Duty

Consumer Awareness: Participate in agency activities including but not limited to Early Care & Education (ECE) Partner Forums, Director Forums, or other networking meetings, conferences, seminars, and events to promote the services of the SC CCR&R for early childhood providers, parents, and community members.

Essential Function Yes Percentage of Time 5

Position Attributes

Hazardous weather category Non-Essential Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. No

Posting Detail Information

Number of Vacancies 1 Desired Start Date Position End Date Job Open Date 06/19/2024 Job Close Date 06/26/2024 Open Until Filled No Special Instructions to Applicant

IMPORTANT INSTRUCTIONS FOR RESUME FORMAT:

For our online application process, please review your resume (prior to uploading) to ensure that it includes the following information before you submit your completed application.

For all jobs and/or volunteer experience listed on resume, please make sure to:

1.Include the start date (month & year) and the end date (month & year).

2.Provide a basic description for the scope of the job and/or volunteer experience

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time.

This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by June 26, 2024

Quicklink for Posting https://uscjobs.sc.edu/postings/170188 EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have at least a master's degree and 1 year training and development experience or a bachelor's degree and 3 years training and development experience?

• Yes

• No

• Do you understand for this position, the selected applicant must obtain two approvals, both from SC Endeavors, within 12 months of employment: (1) Approval as a South Carolina Certified Trainer Credential in all areas of child development (2) Approval as a South Carolina Certified Technical Assistance Provider?

• Yes

• No

• For this position, driving to various locations throughout the state is required. Do you have a valid driver's license with a clean driving record and/or reliable transportation?

• Yes

• No

Applicant Documents

Required Documents

• Cover Letter

• Resume

• List of References and Contact Information

Optional Documents

• Other Supporting Documents