Business Support Associate

Morgan Stanley Gilbert , AZ 85233

Posted 2 weeks ago

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The Business Support Associate enhances the client experience by providing exceptional client service, supporting business functions, assisting in safeguarding client assets and personal information, and serving as administrative and operational support. The Business Support Associate is responsible for understanding firm policies, procedures, and business priorities that will allow them to support business objectives and change initiatives. Strong time management skills are essential for excelling as a Business Support Associate.

Responsibilities

Maintain and utilize the project workflow and checklists to manage your project deliverables
Regular and open communication with the Project Specialist
Ensure continuous learning with regards to new products and enhancements, and their integration into application and operations
Analyze existing processes and tools, with the goal of identifying gaps and opportunities for improvement
Ensure quality control of all developed and modified solutions
Ensure that internal and client-facing implementation-related documentation is complete and current
Support internal reporting and data analytics requests
Provide support on risk mitigation activities
Support all business transformation and remediation efforts
Demonstrate leadership skills

Qualifications

Degree or diploma in the Data Management, Business, Finance, Sciences, or similar field is preferred
Experience working with data migration, or the management and manipulation of large amounts of data that at times may be ambiguous
Strong analytical, problem-solving skills, and high attention-to-detail
Comfortable in a fast-paced and evolving environment which often requires ongoing learning and training opportunities to be self-driven
Proven success working in highly collaborative, team-centric environments is a must
Proven success at delivering an exceptional customer experience
Advanced Excel skills, including formulas and functions for data manipulation is strongly desired
Exposure to, or experience with, agile methodologies and environments
Demonstrated proficiency with technology and technical concepts
Experience with Project Management processes and methodologies.
Proven success working as an integral member of a high-performing team
Experience in procedure documentation and technical writing is preferred

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