Microsoft Store is the public face of Microsoft, where every individual, community and business can directly experience all that's possible with Microsoft, and we're looking for the best and brightest talent to tell our story. Are you interested in a career where you can inspire customers and make an impact while building lifelong skills? If so, we're the place for you! Help connect customers with their passions to achieve more, through our physical and digital retail properties. Microsoft Store includes jobs in physical retail locations, digital property teams and corporate locations.
Our omni-channel business is growing globally. The Microsoft Store Strategy team is looking for a strategic thinker with a passion for technology, digital transformation and the retail business to help dynamically shape and drive execution of the constantly evolving vision and strategy for Microsoft Stores.
You're a self-starter, a strong collaborator and strategic thinker with a proven track record of getting things done. You love to learn and tackle new challenges. You have experience working across multiple and varied stakeholders to drive alignment around high-level vision and strategic direction. You know how to source data and input internally and from diverse industries sources and have demonstrated the ability to leverage these inputs to drive real impact and change within an organization. You're looking to make significant contributions to the next phase of the Microsoft Store business, capitalizing on the significant growth potential, and you're ready for the challenges and opportunities of working in a fast-paced environment within a large company.
In addition to participating in Microsoft business rhythm events (Planning, START, READY, etc.), the Microsoft Store organization drives a calendar rhythm like all other retailers. "Holiday" starts in the fall and continues through the end of the calendar year. When many Microsoft team members are considering some down time, the Retail organization is aggressively driving business. This may impact travel, "standard" vacation expectations, etc. It is important for applicants to be able to anticipate very busy periods and find a balance that works for their lifestyle, while meeting the expectations of the role. This job will move at a very fast pace ("the speed of retail"), involve periods of long hours and require some travel - weekday and weekend - in order to constantly understand customer behavior and leverage these insights to drive Microsoft Store strategy.
Bachelor's degree is required; MBA or related graduate degree is preferred
5+ years of relevant experience in the technology and or retail industries as a Management Consultant or Strategist
Self-starter with an ability to creatively solve problems with multiple variables
Proven strategic thinker and operator
Strong quantitative/financial modeling and qualitative data analysis
Solid PowerPoint and Word storytelling/communication skills
Extremely detail oriented with strong organizational skills
Strong executive communication and presentation skills to audiences of varied size
A passion for technology, games, entertainment, and productivity
Proven capabilities of impact through cross-group collaboration and partnerships
Relentless drive to get things done
Dedication to working transparently and collaboratively
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Support the development of the strategy and priorities for Microsoft Store, working closely with the Strategy team and the Microsoft Store leadership team
Collaborate across the Digital, Physical, and Merchandising teams to support key strategic initiatives
Drive analysis and strategic thinking in support of specific growth projects and strategic initiatives
Provide project management execution (timelines, workbacks, meeting cadence) for monthly, quarterly and annual Rhythm of Business (RoB) moments including Monthly Business Updates (MBU's), Senior Leadership Team (SLT) Quarterly Business Update's, Holiday Tour, SLT Special Topics, etc.
Maintain a degree of diligence on driving projects forward against specific timelines
Demonstrate agility and react quickly but thoughtfully to unexpected changes in prioritization, opportunity, and resources
Communicate effectively in a variety of situations to audiences both internal and external to Microsoft and across levels