Position SummaryThe candidate will partner with business and technology to drive successful change. The candidate will build strong relationships and associated business acumen, in order to bring value to net new projects, as well as improving existing systems/processes.
Required SkillsBS / BA degree required.
5+ years previous experience in service delivery, product management and relationship management
Strong project management skills, technology proficiency, systems thinking and quality orientation.
Strong presentation and communication skills ability to provide clear, succinct information system configuration and design.
Strong customer-client focus and effective consulting skills.
Strong technical acumen with ability to translate big picture strategy into detail system and reporting design.
Ability to identify business opportunities and collaborate with leaders to obtain agreement and support.
Process and change management experience; ability to translate strategy into specific goals, tactics, deliverables.
Ability to act as a Subject Matter Expert (SME) in a service delivery capacity, providing ongoing process / product support.
Ability to learn complex information quickly.
Ability to work independently with a high attention to detail.
Ability to establish and maintain collaborative partnerships with key stakeholders and technology partners.
Mastery of Microsoft Office programs; particularly Excel.Desired SkillsPrior knowledge of Home Loans preferred
Self-motivated, quick learner, results-oriented and a clear focus on quality.
Ability to develop high level of credibility and strong positive relationships with peers and management.
Communicate and facilitate effectively across diverse audiences within and outside the immediate organization
Experience with Agile delivery
Posting Date: 09/24/2018
Location: Agoura Hills, CA, 29701 AGOURA RD (CA6911), Westlake Village, CA, WESTLAKE VILLAGE, 31111 AGOURA RD, - United States
Travel: Yes, 5% of the time
Full / Part-time: Full time
Hours Per Week: 40
Shift: 1st shift
Bank Of America Corporation