City Of Carrollton, TX Carrollton , TX 75011
Posted 2 weeks ago
JOB TITLE: Business Services Supervisor
DEPARTMENT/DIVISION: Police
REPORTS TO: Business Services Manager
SUMMARY: The Business Services Supervisor, under general supervision, is responsible for the supervision, training and evaluation of Business Services assigned personnel. Performs duties related to receiving, processing, preserving, storing, and disposing of Police records. Responsible for compliance and updates to Police Business Services' Records Management processes and procedures. Ensure departmental and individual compliance with legislative updates relating to Records Management. Works with IT to implement and troubleshoot Police records-related application software and hardware. Provides responsive, courteous, and efficient support to City departments, internal police departments, external governmental agencies and the general public.
ESSENTIAL JOB FUNCTIONS:
Supervises, instructs, schedules, reviews, and evaluates the work activities of assigned staff of the Police Business Services
Oversight for the accuracy of Business Services' documentation for criminal case filing retention and release evidence and records
Monitors Police records-related software applications and hardware to ensure systems and essential hardware is available. Works with IT, vendors, and other City departments for resolution of issues
Maintains thorough knowledge of Police Records standards, laws, and best practices.
Maintains all Police criminal case records, associated evidence and off-site Police criminal records utilizing Police Records Management established procedures and Texas Public Safety Retention Schedules
Business Services' Designee for routine inventories and audits of those Police criminal records which are maintained by the Carrollton Police Department
Organizing and maintaining an orderly, efficient, safe, and effective Business Services area
Police Custodian of Records Designee
Responsible for maintaining Business Services' Standard Operating Procedures
Appears in court to testify as related to Police Custodian of Records Designee for Subpoenas and related records knowledge and tasks
Provides Notary Public services for all Police Custodian of Records Business Records Affidavits and required internal documentation
Attend training, conferences and other Texas records management groups to stay aware of other agency records management processes, procedures, etc., to develop skills and knowledge as related public safety records management and technology
Responsible for ensuring Business Services' personnel are in compliance with county case filing timeframes and all required legislative, administrative, and county processes and procedural updates as required for departmental distribution
Performs other duties as assigned
SUPERVISORY/BUDGET RESPONSIBILITIES:
Supervises all personnel assigned to Business Services
Create and review work schedules to ensure appropriate staffing levels and support assigned to each area of responsibility
Responsible for accurately and timely documentation of Business Services personnel performance feedback to Business Services Manager
Responsible for recommending and assisting in implementing individual and team goals and objectives
Provide mentoring to Business Services personnel to correct deficiencies and improve productivity
Responsible for accurately and timely documentation of recommended Performance Improvement Plans for Business Services' Manger review
Assists Business Services Manager in developing staffing plans as required
Responsible for accurate and timely submissions of Business Services' requisitions for training, travel, supplies, and equipment
Supervise maintenance and storage of all Police criminal records
Responsible for creation of required Business Services documents, recurring reports, annual statistical and as directed, City and departmental communications
Responsible for all assignment rosters for Business Services projects
Responsible for pre-review and correction of Business Services' personnel timesheets prior to final approval by Business Services Manager
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of Police records management standards, principles, and best practices
Knowledge of Police criminal records processes and procedures relating to security, creation, storage, retention and release
Knowledge of Police digital evidence repository
Knowledge of technology systems administration
Denmonstrates Leadership traits of decisiveness, problem solving, communication, relationship building, maintaining confidentiality of information, innovation and change
Demonstrates Business Acumen appropriate to a Police Business Services Supervisor and Carrollton Police Department
Demonstrates people focus by creating an environment of open communication with Business Services personnel by having routinely scheduled team meetings and one on ones
Skilled in planning and implementing
Skilled in providing customer service
Skilled in utilizing modern office equipment
Skilled in reading, writing and comprehending English
Skilled in time management as it applies to multi-tasking and dealing with ambiguity
Skilled in preparing and maintaining Police records
Skilled in operating a computer and related software applications
Skilled in communicating effectively with all levels of management, vendors and departmental teams
Skilled in operating a computer and related software applications
Skilled in communicating effectively with a variety of individuals
MINIMUM QUALIFICIATIONS:
Bachelor's or Associate's Degree and any combination of 2 years of supervisory/management experience or direct experience working in public safety organization OR
60 hours of college credit and any combination of 4 years of supervisory/management experience or direct experience working at a public safety organization OR
High School diploma and any combination of 6 years of supervisory/management experience or direct experience working in a criminal records environment at a governmental agency
Ability to establish and maintain good working relationships with other governmental agencies, department segments, and the general public
Must complete Records Management certification within 1-year and maintain recertification
Must obtain Criminal Justice Information Systems (CJIS) certification within 6 months and maintain recertification
Must obtain Texas Publication Information Act Certification within 2 months and attend updated course offerings
PREFERENCES:
Experience and training in Business Administration, governmental administration and fiscal management in a Law Enforcement setting
Supervisory or management experience within a public safety agency
Experience in Public Safety Records Management
Knowledge, Implementing Adherence to the Texas Public Information Act
Texas Public Information Act Certification
WORKING CONDITIONS:
Frequent balancing, reaching, sitting, standing, stooping, kneeling, crouching, walking, talking, seeing, hearing, and manual dexterity.
Occasional lifting and carrying up to 25 pounds.
Work is typically performed in a standard office environment
CONDITIONS OF EMPLOYMENT:
Must pass pre-employment drug test.
Must pass criminal history check.
Must pass motor vehicle records check
Must pass polygraph exam
Must pass psychological exam
Must complete in its entirety the Police Personal History Questionnaire.
Other details
Job Family Supervisor, Business Services
Job Function Administrative
Pay Type Salary
Hiring Rate $29.80
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City Of Carrollton, TX