Business Services Coordinator I

This position is for Wake County, Raleigh, NC.

This is an INTERNAL POSTING open ONLY for North Carolina State Government and UNC System current employees and eligible RIF candidates.  Temporary employees are eligible to apply.

This is a full-time position (40 hours per week) with State Benefits.

The Business Services Coordinator position performs a variety of office assistant tasks in support of Court Services programs and operations. Employee performs a variety of ongoing work functions independently that include sorting and entering data for records, reports and filing activities, public contact, office equipment operation, composition, and other general office duties. Work requires knowledge of Juvenile Justice laws and Court Services programs. Work requires use of applicable office equipment systems and related technology. Several software packages may be used to enter, retrieve, verify, update, research, and/or authorize actions. The variety and complexity of these packages may increase as the level of responsibility increases. This position will report to the Operations Manager and provides support for central office Court Services Staff. Work reflects an increase in complexity or scope of tasks, the knowledge and application of policies and procedures, degree of independence and accountability, and consequence of tasks performed.

This position will be communicating and collaborating with Court Services and Juvenile Justice staff, staff from other departments, outside vendors and other partners and stakeholders.

Other duties of this position will include but not limited to:

• Assisting with preparing, monitoring, and revising Court Services budget and budget received as part of grants received for Court Services section

• Assisting with short and long-term project planning to include maintaing files and budgets, coordinating meetings, managing communication, preparing materials, conducting research etc.

• Learning/Utilizing multiple web-based platforms for business purposes to include but not limited to, BEACON, E-procurement, NCAS, NC-JOIN, E-Billing, and other software systems

• Running reports for Court Servics Director and Court Services staff as requested

• Entering and collecting data in/from data or web based systems used for accountability and decision making purposes

• Supporting HR functions for Court Services Central Office, which may include scheduling interviews, compiling materials, processing paperwork, maintaining files for licensure, etc.

• Managing process for temporary staff

• Obtaining quotes, entering orders in eprocurement system, tracking and reconciling transactions

• Managing inventory and fixed assets for Court Services' equipment

• Coordinating travel and reimbursements for central office staff and managing direct billing for Court Services staff

• Preparation of memos, reports, and presentations

• Coordinating events such as meetings, trainings, conferences, etc.

• Attending meetings as assigned and recording and distributing minutes as needed

• Managing and overseeing Court Services motor vehicle fleet including Court Services transportaation vehicles and providing other vehicle services

• Assisting other sections of Juvenile Justice as needed to maintain business operations

This position may require some day and/or overnight travel - less than 10%.

Note to Current State Employees:

The salary grade for this position is NC07.  State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position.  If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity.  Based upon these factors, a pay increase MAY result.

About Juvenile Justice:

The Juvenile Justice Section is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety.  Click here to learn more about the North Carolina Department of Public Safety's Juvenile Justice Overview.  If you have a passion for making a difference in the lives of North Carolina's youth, we would welcome you to be part of the team.

About the NC Dept. of Public Safety (DPS):

The mission of DPS is to safeguard and preserve the lives and property of the people of North Carolina through prevention, protection, and preparation with integrity and honor.  Included in this department are Alcohol Law Enforcement, Criminal Justice Information Network, Emergency Management, Juvenile Justice and Delinquency Prevention, NC National Guard, NC Office of Recovery and Resiliency, Samarcand Training Academy, State Capitol Police, and State Highway Patrol.  Also included are these Boards and Commissions: ABC Commission, Governor's Crime Commission, Private Protective Services Commission, and Boxing & Combat Sports Commission.  DPS is comprised of approximately 6,000 permanent positions and nearly 13,000 NC National Guard temporary positions.

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position.  We will not review resumes in lieu of Experience and Education listed on the application.  Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.  (Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Exceptional organizational skills and attention to detail

• Exceptional verbal and written communication skills

• Exceptional composition skills: using correct grammar, vocabulary, spelling, reviewing, editing, etc.

• Exceptional data entry skills, with a high degree of accuracy while meeting deadlines

• Proficient in business-related technology such as MS Word, MS Excel, Outlook, PowerPoint, MS Teams, etc.

• General office procedures, methods and work practices

• Maintains confidentiality

Management Preferences:

• Experience with state procurement and budget policies and systems (E-procurement, NCAS, IBIS, E-Billing, etc.)
• Experience with HR-Payroll System (FIORI)
• Experience prioritizing multiple tasks/projects to meet deadlines

Some state job postings say you can qualify by an "equivalent combination of education and experience."  If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.  See oshr.nc.gov/experience-guide for details.

Minimum Education and Experience:

High school or General Educational Development (GED) diploma and four years of related administrative experience; or an equivalent combination of education and experience.

SUPPLEMENTAL AND CONTACT INFORMATION

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information.  Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses.  Resumes will not be accepted in lieu of completing this application.  Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit.   Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

• If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification

• The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."  Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention: PREA Hiring and Promotion Prohibitions

• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back").  This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status."  If you are selected for an interview, you will be contacted by management.  If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.  If there are any questions about this posting other than your application status, please contact Andy Stein at andy.stein@ncdps.gov