Job Description and Duties

Do you enjoy providing operational support to professionals? As a Business Service Assistant in the San Diego Attorney General's Office, you will play an important role in providing administrative support to a busy law office. At the end of the day, your organizational skills and commitment to service are at the heart of the support team's mission: to assist professionals in their pursuit of justice.

As a Business Service Assistant, you will work under the supervision of the Business Service Officer II to offer business services to our San Diego office's nearly 360 attorneys, paralegals, secretaries, and other administrative professionals. Purchase products and services, coordinate facility maintenance and meetings/conferences, conduct ergonomic evaluations, manage desk and cell phone services, issue checks, monitor the state of Automated External Defibrillators, and do other related jobs. You will play an important part in ensuring that our office provides optimal and effective legal services!

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Working Conditions

This position may be eligible for the opportunity to work hybrid in-office and remotely based upon the operational needs of the section.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• BUSINESS SERVICE ASSISTANT (SPECIALIST)

Additional Documents

• Job Application Package Checklist

• Duty Statement

Position Details

Job Code #:

JC-431910

Position #(s):

420-037-4707-002

Working Title:

Business Service Assistant

Classification:

BUSINESS SERVICE ASSISTANT (SPECIALIST)

$3,353.00 - $4,201.00 A

$3,786.00 - $4,743.00 B

$4,099.00 - $5,130.00 C

of Positions:

1

Work Location:

San Diego County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 am

• 5:00 pm

Work Week:

Monday

• Friday

Department Information

• This position is located in the Division of Operations,Business Services Unit, San Diego.

• Please disregard the SROA/Surplus language below, as the

Department of Justice requires applicants to submit theirSROA/Surplus Letter if that is the basis of their eligibility.

• For more infrmation about the department please visit the

Attorney General's website at www.oag.ca.gov

Special Requirements

• A fingerprint check will be required.

• Clearly indicate the Job Control Code (JC-431910) and the title of this position in the "Examination or Job Title(s) For Which YouAre Applying" section located on the first page of your State Application.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/31/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice

Attn: Maria Bouvia

1300 I Street 8th Floor

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice

Maria Bouvia

1300 I Street 8th Floor

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is required and must be included.

• Other

• Cover Letter must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The most qualified applicants will have an ability to manage multiple tasks; work independently and on a team; and display a high degree of initiative, dependability, and organizational skills. The ideal candidate will have strong ability to use tact and good judgment when interacting with staff, vendors and the public.

Your application should demonstrate knowledge of and/or willingness to learn purchasing procedures, principles of facility management, ergonomic evaluation, and other business services responsibilities. The desirable candidate maintains professionalism under pressure, is resourceful, customer service driven, enthusiastic and highly motivated.

• Understanding of standard office processes.

• Demonstrated ability to work independently and collaboratively.

• Effective time management skills.

• Demonstrates ability to manage various tasks with initiative, flexibility, dependability, and organization.

• Demonstrates strong interpersonal skills and the ability to engage tactfully with personnel, vendors, and the general public.

• Strong verbal, writing, and communication skills.

• Demonstrated ability to create and communicate new concepts, as well as standard operating procedures.

• Knowledge of Microsoft Office suite and willingness to learn other computer programs.

• Demonstrates professionalism even under stressful situations.

• Resourceful, customer-focused, energetic, and highly motivated.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Maria Bouvia

(916) 210-6743

OPSJC@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Officer

(916) 210-7580

EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Business Service Assistant Examination Link:

https://jobs.ca.gov/JOBSGEN/3PB07.PDF

Additional Information on Application Filing:

Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.