Business Service Analyst

Short Description

An industry leader in the Bonita Springs, FL Herc Rentals is seeking a Business Services Analyst. The position is responsible for assisting in the strategic management of Business Services strategies, sourcing activities and ensuring the corporate programs are communicated and monitored to meet company objectives. Categories include, but are not limited to Card Programs, Assigned Vehicles and Travel & Events.

This position requires significant 'customer first' mindset, strong organizational ability, keen attention to detail and the ability to effectively manage multiple priorities. In addition, the role requires high-levels of adaptability and maturity.

Responsibilities

• Administrative support for all card programs (P-Card, T&E and Fuel)

• Ability to negotiate contracts relating to meetings and events

• Monitoring/Managing category spend through report technology

• Supplier Management and continuous evaluation / assessment of supplier performance, ensuring consistency of service, quality, and compliance to contracts and established service level agreements.

• Assist in benchmarking of internal and external costs against industry and competitive standards

• Ability to think strategically; excellent project management, facilitation and interpersonal and negotiation skills are required.

• Ability to build strategic supplier relationships, lead project teams and work effectively in a complex business environment. Anticipates and identifies internal customer needs and recommends solutions to complex situations.

Professional Experience

Proficiency with Excel, Word and PowerPoint

Experience with Travel/Expense programs like Concur or similar platforms

Experience in the hospitality industry or customer service is preferred

Ability to thrive under tight deadlines and high-pressure situations

Attention to detail and excellent problem solving and analytical skills

Educational Background

Conditions of Employment

Skills

• Customer service

• Excellent verbal/written communication

• Multi-task - high volume work environment

• Results orientated, excellent analytical and problem-solving skills

Req #: 59993

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.