Business Risk & Control Sr Officer - Consumer Lending Shared Services

Wells Fargo Wilmington , DE 19801

Posted 2 months ago

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.

The Consumer Lending Shared Services team has an exciting career opportunity for a Business Risk and Control Sr Officer to manage and govern horizontal operational risk reporting deliverables for Consumer Lending. This role will be responsible for aggregating insights to develop the operational risk profile for the Business Group based on review of multiple risk assessments and various risk program outputs. In addition, this role will also be engaged in the build out of governance and risk program governance. This position will work closely with the control organization and the business to streamline assessments, reporting and governance for Consumer Lending.

Key responsibilities of the role include supporting the following:

  • Manage horizontal operational risk reporting for review at Consumer Lending Risk Committee and other Enterprise governance committees

  • Gather and analyze operational risk inputs to report quarterly risk review of quarter vs. quarter changes and other ad-hoc reporting applicable timelines

  • Articulate key operational risk risk themes for executive reporting

  • Communicate internally/externally across Front Line teams, Control Executive teams and Independent Risk Management

  • Manage operational risk reporting calendar pertaining to Enterprise and other group aligned deliverables

  • Collaborate with Consumer Lending Business Excellence teams and Control executive teams on risk messaging and themes

  • Design, implement and manage risk governance

  • Work with Enterprise Risk and Control Executive teams to streamline and enhance the various risk assessments

  • Provide input to Risk Reporting for Risk Appetite and ERIA

Location: This role will need to sit in a posted location and does not offer relocation assistance or the ability to telecommute.

Required Qualifications

  • 10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management

Desired Qualifications

  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

  • Strong analytical skills with high attention to detail and accuracy

  • Strong relationship management skills

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to present complex material in a digestible, consumable manner to all levels of management

  • Ability to interact with all levels of an organization

  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

Other Desired Qualifications

  • Experience with analytical methods used to measure and communicate Key Risk Indicators (KRI), Key Performance Indicators (KPI), and/or Risk Appetite

  • Knowledge of integrating frameworks to aggregate or enhance data

  • Experience with an enterprise risk management framework, including: risk identification, risk appetite, and strategy, risk-related decisions, processes and controls, risk analytics and governance and thematic reviews.

  • Ability to develop and integrate data driven and analytical data for operational risk activities

  • Experience developing enterprise risk management governance / framework

  • Experience developing and delivering comprehensive report/presentations to senior management, stakeholders, and risk and management committees

  • Experience strategically analyzing data, diagnosing opportunities/interventions and providing solutions

  • Experience providing credible challenge based on data and facts

Job Expectations

  • Ability to travel up to 10% of the time

Salary Information

To be determined

Street Address

NC-Charlotte: 301 S Tryon St

  • Charlotte, NC

DE-Wilmington: 2200 Concord Pike

  • Wilmington, DE

MO-Saint Louis: 1 N Jefferson Ave

  • Saint Louis, MO

IA-West Des Moines: 7000 Vista Drive

  • West Des Moines, IA

AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy

  • Phoenix, AZ

TX-San Antonio: 4101 Wiseman Blvd

  • San Antonio, TX

MN-Minneapolis: 2650 Wells Fargo Way

  • Minneapolis, MN

UT-Salt Lake City: 260 Charles Lindbergh Dr

  • Salt Lake City, UT

NC-Raleigh: 1100 Corporate Center Dr

  • Raleigh, NC

TX-Irving: 2975 Regent Blvd

  • Irving, TX

SC-Fort Mill: 3480 State View Blvd

  • Fort Mill, SC

NY-New York: 150 E 42nd St

  • New York, NY

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

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Business Risk & Control Sr Officer - Consumer Lending Shared Services

Wells Fargo