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Business Resiliency Testing Manager

Expired Job

Jpmorgan Chase & Co. Plano , TX 75023

Posted 2 months ago

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Business Resiliency Testing Manager

Req #: 180069320

Location: Plano, TX,US

Job Category: Operations

Job Description:

Business Resiliency Manager (Vice President)

CCB Business Resiliency partners with Business Process Managers to ensure that resiliency planning is in place and tested so that bank operations will continue during a variety of disruptive events with minimal impact. The simulation analyst within Business Resiliency will work with the testing lead to schedule, design and execute on table top exercises.

Key Responsibilities:

  • Establish, organize and prioritize comprehensive yearly testing schedule for all CCB identified processes to incorporate the standards set forth by Global Business Resiliency (GBR) and CCB in addition to simulation exercises

  • Recognize and identify potential impacts to testing strategies and proactively engage effected parties with modifications and work arounds

  • Control quality and ensures testing records in the firm-wide resiliency tool (RDMS - Resiliency Data Management System) are accurate, complete and up to date

  • Collaborate with Resiliency Managers and LOB leaders to create simulation models to assess potential risk factors and challenge the effectiveness of the business's resiliency plan

  • Leads department centric projects with strategic focus, continuous successful execution of deliverables with superior project management skills

  • Ensure Testing standard updates are effectively communicated and enforced through control mechanisms which are put in place and monitored

  • Influence Senior Leaders to establish the priority for mitigating identified resiliency risks uncovered through the testing process

  • Serve as a consultant to Senior Management, Resiliency Managers and LOB partners for all matters related to testing

  • Develops relationships in cross-lines of business to generate opportunities for synergies and best practice sharing

  • Identify and implement efficiencies within the testing program, focus to continually uplift quality and set a high standard of excellence in addition to minimizing the risk profile of the business

  • Spearhead the creation, organization, facilitation and debrief of simulation exercises

  • Partner with technology and business office to develop efficiencies or automation to advance the testing process

  • Work with the Business Resiliency Planning team at all levels to follow up on issues identified from various business resiliency tests

  • Demonstrate analytical skills in assessing any resiliency risks based on the BRPs and other available sources of data; Utilize gaps identified in designing simulation scenarios

  • Coordinate with Resiliency Managers and Resiliency Coordinators for business participation and completion of annual resiliency testing as required by the corporate standards

  • Evaluate test results and ensure retesting occurs as required

Must be available to support the business during disruptive events which span weekends and holidays. Travel (less than 20%) is based on business need.

  • Degree level education or equivalent relevant professional experience

  • Demonstrated experience or aptitude in project management, risk management, quality control, business resiliency planning and crisis management

  • Three years + bank operations experience

  • Strong knowledge of Microsoft Excel, PowerPoint & SharePoint

  • Strong communication and presentation skills with the desire to present to executive management

  • Ability to handle pressure situation and lead/assist with crisis management when needed

  • High level of desire to succeed, works well under pressure with minimal supervision

  • Must have flexible working hours, meet deadlines, pay attention to detail and demonstrate the ability to organize and prioritize work accordingly.

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Business Resiliency Testing Manager

Expired Job

Jpmorgan Chase & Co.