Business Relationship Manager

Join Our Team

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

The Membership Development Manager develops and maintains business, membership, and partner relationships to increase the organization's growth and expansion within designated regions. Identifies local market demographics and industry trends to solicit prospective opportunities. Promotes and represents the organization's brand, collaborates interdepartmentally to identify opportunities to grow membership, and participates in business/community relations activities and networking opportunities.

• This position is located in New York, must be able to travel across the Long Island region and the five boroughs*

Education and Experience:

• Bachelor's degree in Business Administration, or other related fields of study or equivalent experience equal to eight years

• Minimum five years of sales experience required

• Minimum five years' business development, strategic partnership, or account management experience required

• Financial services experience preferred

• Experience with Salesforce CRM tool preferred

Essential Skills:

• Strong public speaking skills with ability to deliver messaging in-person and via video conference calls

• Business to Business (B2B) development and account management skills

• Strong interpersonal skills and effective at creating working relationships with all stakeholders, both internal and external

• Excellent oral and written communication skills

Travel:

• Domestic travel of approximately 50% required. Requires a flexible schedule to accommodate the needs of events, sponsorships, and partnership opportunities.

Job Responsibilities:

• Manages the daily execution of the membership development strategy, plans, and processes to drive sales, increase revenue, expand markets, and accomplish financial objectives

• Responsible for building and managing a team of Membership Development Representatives to ensure sales, service, and operational goals are met within a designated region

• Builds and manages a portfolio of strategic partnerships within a designated region

• Identifies and executes membership development and partnership programs; on-site events table opportunities, sponsorships, financial literacy, internal training, etc.

• Executes action plans to achieve goals for partnership acquisition, retention, and overall growth of strategic partner portfolio

• Develops and uses contacts and relationships within the industry, business environment, and member base to understand and respond to competition and partnership demand changes

• Prepares and delivers formal presentations to key decision makers and provides resources that encourage engagement and brand alliance

• Establishes team targets and metrics to measure the achievement of membership development objectives

• Researches new markets prior to market entry and makes suggestions for new product offerings or improvements to sales and marketing efforts

• Administers and negotiates new business proposals and prepares/executes contracts as needed.

• Retains and strengthens current partnerships by evaluating program effectiveness and identifying areas of potential growth

• Researches market demographics, industry trends and marketing opportunities to identify prospective members and strategic partnerships

• Partners interdepartmentally across the credit union to plan and execute on-site, partnership, and community engagement events

• Coaches teams in best practices and effective tactics for prospecting new strategic partners, creating new sales funnels, and driving new membership growth

• Facilitates and attends B2B networking and association events to promote the organization and its products and services

• Collaborates with the Membership Development Program Team on the oversight and management of swag, collateral, event materials, and storage within a designated region

• Performs all duties inherent in the role of a manager

• Performs other duties as needed upon request by immediate supervisor

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• Paid time off for vacation, personal days, and holidays

• Fully-funded pension plan

• 401(k) company contribution

• Teachers pays 100% of Dental & Vision premium

• Tuition reimbursement is offered to full-time employees

• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

• Flexible hybrid schedule for eligible positions

The good faith range for this position is $79,500 to $95,500 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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