Business Relationship Manager Supporting The Department Of State

Who We Are: The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services including Information Technology project delivery, maintenance and support.   This position is with the Agency Services area of DTMB supporting the Michigan Department of State (MDOS).

What We Are Looking For: We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens and someone who embraces diversity.

 Above all, we are looking for someone that is passionate about IT application development.   This person needs to be an excellent communicator, meaning you can effectively make oral and written reports, presentations and prepare clear and concise documentation.  You need to have a team-oriented mindset and be capable of establishing and maintaining effective relationships with clients and team members.  We need someone who can help resolve problems in a timely manner and seek effective solutions.

About The Position: This Business Relationship Manager (BRM) is the manager of DTMB Agency Services Division supporting the Michigan Department of State (MDOS). This position is accountable to the General Manager and supports information technologies to meet business needs.

 The position is responsible for coordinating day-to-day service delivery toward the goal of providing an efficient, effective, and stable IT environment for the client agency users of the systems and processes.  This position serves as the single point of accountability for service delivery for all matters related to IT-based technologies utilized by the client agency.

This position is responsible for oversight and direction for both development and maintenance activities to keep the client agency's systems operational and reliable, maintaining quick and accurate responses, as well as maintaining a highly competent and technical support staff.  The BRM must carry out all division administrative duties in accordance with the agency's Service Level Agreement and business plans.  Additionally, the BRM must provide technical expertise to the General Manager and the agency partner through various communication methods.

Position Location/Remote Office:  The office location is Lansing, MI.

The State of Michigan is not able to offer employment to out of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.

What We Offer: The State of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, access to professional development training, excellent vacation and sick time policies and an ability to successfully juggle your work and family life.  We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested.

If you are a self-motivated person who wants a challenge and to work in a high paced environment, we are really interested in hearing from you.  Please consider sending in your application today.

Online application must contain detailed work experience. It will be used as the primary source for the review of your qualifications. For more information about this posting, please review the position duties listed in the provided links:

POSITION DESCRIPTION

JOB SPECIFICATION

Education

Possession of a bachelor's degree in any major.

Experience

Senior Executive Business Relationship Administrator 17

Two years of experience as a professional manager or program/staff specialist, or equivalent

experience.N/AADDITIONAL REQUIREMENTS

To be considered for this position you must:

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.

• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.

• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.

• Attach a cover letter.

• If applicable, attach a copy of an official transcript(s).  We accept scanned copies of official transcripts.  We do not accept web-based, internet, or copies of unofficial transcripts.  Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

• We DO NOT accept foreign degrees that have not been evaluated to represent education equivalent to similar studies at an accredited US college/university.

Failure to complete any of the above items may result in your application not being considered and screened out. See instructions for attaching files here:  Instructions (Download PDF reader)

Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration.  Only those applicants interviewed will be notified of the results.

The Office of Career Services offers current State Employees and interested applicants access to the job application process and a variety of career planning resources.

In accordance with federal law, all new employees must provide proof of identity and eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States.