Business Relationship Manager

Advanced Group Chicago , IL 60602

Posted 5 days ago


Advanced Group leverages over 30 years of expertise in talent acquisition, staffing, and outsourcing solutions to operate the award-winning Advanced Group family of brands, including Advanced Clinical, Advanced Resources, Advanced RPO, and WunderLand Group. Together, with mastery across professional disciplines and global markets, we're dedicated to make a difference, every day, for our clients, our candidates, each other, and our communities. Advanced Group's Shared Services team provides corporate services such as Marketing, Human Resources, Finance & Accounting, IT, and Operations to each of our brands. Our employees are the foundation of our energetic and collaborative environment, where constant learning and service to others take top priority. We seek dynamic, hard-working team members who are inspired to work amongst diverse backgrounds and perspectives. From our altruistic mission to outstanding career development opportunities, there's no better place to grow your career than Advanced Group.

The Business Relationship Manager (BRM) is responsible for managing and supporting key technology projects and initiatives, conducting ongoing analysis of business and user requirements, and consults & assists business leaders to execute technical and process-driven goals. The BRM will also develop and maintain a detailed understanding of business processes, functional needs, industry-based trends & technologies, and core systems relevant to Advanced Group. Manage the relationship between IT and other departments in support of talent acquisition, staffing services and consulting business units.


  • Coach business leaders on how to communicate to IT what they need to improve business performance.

  • Develop multi-year business capability roadmaps with enterprise architecture. Develop a "healthy and well-managed initiative portfolio" in coordination project management organization (PMO).

  • Manage and assist the creation and maintenance of Business Technology Cases (BTCs). This involves engaging business sponsors and prioritizing features and corresponding justifications. Identify business value when developing ideas with a focus on digital awareness, risk assessment, business continuity and business capability requirements.

  • Think strategically by identifying business function opportunities and the best-suited position for the function's adoption within the business partner organization. Measure adoption and work with business leadership to develop future roadmap and opportunities.

  • Identify strategic business function opportunities both short-term and long-term and track adoption across the relevant departments.

  • Own the assessment of potential and current solutions, providing detailed analysis to leadership upon request or leading up to contract renewal periods. Where needed, provide leadership with ongoing support and insight related to talent acquisition budgeting, governance, and management.

  • Effectively manage and support projects within allotted timeline and budget. Aid in the implementation of small, medium, and enterprise-level solutions. Support change management and provide hands-on assistance where needed.

  • Develop documentation related to user needs, solution evolution, change management. Review requirements with business partners, vendors, and consultants.

  • Perform detailed market, technical, and operational analysis and provide recommendations.

  • Maintain creativity and innovation by staying on top of industry and technological trends. Build and maintain a thorough knowledge base of industry-related technology, industry trends, and general IT best practices. Consult the business on potential means of innovating through technological advancement.

  • Ensure that technology solutions are applied consistently with Advaned Group's values.

  • Participate as an active member of the Digital Strategy Investment Team.

  • Interface with stakeholders to ensure buy-in of systems (function & design) before and during onboarding or development.

  • Operate as acting recruitment technology SME and consult executives on technology options and provide detailed briefing/analysis of solutions/concepts upon request.


  • Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams

  • Strategic thinker: Ability to map joint organizational vision and long-term thinking, imagination, and idea generation. Proven ability to operate strategically without compromising short term initiatives.

  • Energy, focus, assertiveness, and diplomacy: Knowing when to push an agenda and when to let a situation develop, rest, or advance

  • Highly developed communication skills: Ability and comfort with working at executive levels. Demonstrates excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, and subject matter experts.

  • Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience

  • Ability to influence and break down silos within an organization as well across organizations. Be able to influence others, using personal rather than positional power.

  • Ability to focus on business value results, rather than solutions

  • Technical aptitude, requirements management, and the ability to assess and articulate risk variables

  • Must have and maintain credibility with the business community

  • Understand and integrate business strategies and trends in technology to deliver value

  • Proven ability to communicate across AG departments (Technology, Finance, Marketing, HR) and quickly conceptualize complex ideas, solutions, and processes in areas outside of core competency.

  • Deep understanding of technology concepts & systems and has a keen interest in data-centric issues/solutions, technologic ecosystems, and IT-related processes.

  • Experience leading or supporting change management initiatives and the development of communication plans.

  • Experience managing budgets and maintains an understanding of fundamental financial concepts.

  • Have a proven, thorough understanding of the Talent Acquistion, RPO, recruitment sales processestechnology landscape.

  • 5+ years of industry-related experience (Staffing, Human Capital, HR, Professional Services, or Consulting)

  • 5+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives

  • 3+ years in a technology management role, with experience making decisions, quantifying how your actions have made clear improvements to the business, and managing vendors.

  • Demonstrated experience of independent learning and self-improvement.

  • Bachelor's degree in related field or equivalent experience.

What's in it for you? Advanced Group offers competitive compensation, comprehensive benefits packages, and a flexible work environment designed to help our team members and their families stay healthy, meet their financial goals, and generally thrive in and beyond work. Visit the links below to discover all that Advanced Group has to offer:

Our Culture:

Career Development Opportunities:

Community Programs:

For a complete list of all of our job openings, please visit Advanced Group's career site here.

It is Advanced Group's practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

This practice applies to all terms and conditions of employment including, but not limited to, hiring, training, compensation, benefits, promotions, transfers, layoff, Company-sponsored education, social and recreational programs, and treatment on the job. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the appropriate alternatives available.

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Business Relationship Manager

Advanced Group