Business Process - Manager

Deloitte & Touche L.L.P. Miami , FL 33196

Posted 2 months ago

Business Process - Manager

Are you a talented professional that focuses on the planning, execution, and monitoring of project initiatives? Are you a resourceful problem solver that thrives in the identification and definition of creative, effective technology solutions? As a Project Management/Functional Manager, you help clients set-up, manage, and operate their most complex projects, define functional requirements for technology solutions, and design and derive transformative approaches for technology systems.

Work you'll do

As a Manager you will lead work threads within an engagement team to create software solutions that help our clients solve problems, expand market share, improve operations, and grow their business. You engage in:

  • Project and Program Management

  • Requirements Elicitation and Management

  • Joint Application Design Sessions

  • Creating Robust, Effective, Scalable Solutions

  • Being the lead person to interface between the clients and our Deloitte teams

  • Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients' business needs.

  • Developing & reviewing system requirements, designing the solution, redefining the business, presenting the prototype, and leading the testing of our custom technology solutions

The Team

Systems Engineering

Our Systems Engineering team delivers large-scale software applications and integrated systems, and assists clients with architecture design, assessment and optimization, and definition. We develop service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems, and we deliver technology enablement to support CIO services transformation.

Systems Engineering professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts.

Business Process Managers are required to have:

  • 11+ years of relevant consulting or industry experience;

  • 5+ years working in requirements engineering, with specific expertise in functional and business analysis on custom software development type projects;

  • Experience working on projects related to custom software development with a deep knowledge of SDLC;

  • Experience leading teams and translating requirements into optimized designs and identifying alternatives for clients;

  • Deep background and experience in requirements planning, requirements engineering and management, functional design, business process modeling, and enterprise business analysis;

  • Must possess industry certifications like CCBA, CBAP in the business analysis area;

  • Deep management and leadership skills for requirements analysis and guiding projects throughout the SDLC on requirements, change requests and successful delivery;

  • Travel up to 80% (While 80% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now, or at any time in the future.

In addition, successful Managers will have the following preferred background:

  • Experience translating requirements into test scenarios;

  • Experience leading requirements processes including conducting interviews and documenting technical requirements;

  • Experience leading fit gap analysis and helping with impact analysis;

  • Knowledge of and experience with DevOps, Agile, CI Methodologies;

  • Experience managing design activities including design sessions and defining future state processes;

  • Experience leading teams across shores - onsite, nearshore and offshore;

  • Strong oral and written communication skills.

  • A Bachelor's Degree in IT or a related discipline;

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: E21EASCMCN009-CBO

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Global Field Operations Business Program Manager

Microsoft Corporation

Posted Yesterday

VIEW JOBS 12/4/2020 12:00:00 AM 2021-03-04T00:00 Are you a customer-obsessed operations leader who strives to solve problems that create operational excellence? Do you enjoy supporting field teams by relieving bottlenecks and challenges? If so, this role is for you! Microsoft Consulting Services (MCS) is actively seeking a results-oriented, highly collaborative Business Program Manager with a growth mindset to lead our Global Field Operations community. This role is chartered to partner directly with a global community of field-based Business Excellence and Operations (BEO) leaders to grow skills/capabilities and drive ecosystem optimization. To achieve this mission, you will work closely with MCS field-based BEO resources, Domain business managers, BEO HQ teams, worldwide learning and beyond. Further, you will partner with Operations communities in other Worldwide Commercial Business (WCB) and GSMO teams to both leverage and share best practices across, and explore broader optimization opportunities. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. We are part of the Business Excellence and Operations (BEO) organization and focus on continuous improvement, simplification, landing corporate initiatives in all geographies, field productivity and, of course, attracting and developing great talent! Key skills/experiences for the individual include: * Ability to build communities and lead through influence * Demonstrated success leading complex programmatic efforts from conception through realized value * Strong analytical skills and financial acumen * Driving clarity in ambiguity * Executive presence and influence strategies * Strong cross-group collaboration skills to access creative solutions in a highly complex, fast-moving business * Global experience leading teams and resources both within and outside the US * Experience collaborating with multiple teams in remote locations on a global scale to drive initiatives on time, within budget Location/Travel: This position can be based anywhere in the world requiring some overlap with the Pacific Time Zone. Travel can be expected to be approximately 10-15%, as the needs of the business demand. Basic qualifications: 8+ years of experience in operations, business management, finance, or field leadership roles Preferred: MBA or advanced degree; knowledge of the Microsoft field organization and professional services experience strongly preferred. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. * Strategy development and program execution: Develop and pursue a collaborative, global capability and maturity strategy for the MCS Field Operations community that results in measurable improvements in field role focus on customer outcomes and consumption * Advocacy and insights: Serve as an advocate and central, expert voice for change. Use insights and impact-based storytelling to lead business case creation, driving prioritization and delivery of ecosystem optimization needs. * Cross-division field operations optimization: Help capture, "productize" and propagate operational best practices within MCS and across other WCB and GSMO operational communities * Community leadership: Lead MCS Global Field Operations community, ensuring high engagement and commitment to global capability and maturity improvements while also augmenting BEO landing and change management in the field. Act as a change ag * Business and Stakeholder Partnership: Serve as an effective business partner, working closely with MCS GSMO BEO resources, Domain business managers, BEO & other WCB HQ teams, worldwide learning and beyond. This role will work closely with the WW Role Owner for the MCS Business Program Manager role and other field-facing operational teams. * Escalation Management: As needed, ensure successful management and resolution of escalations in a timely manner, which deliver the right business/customer outcomes. Microsoft Corporation Miami FL

Business Process - Manager

Deloitte & Touche L.L.P.