Business Process - Manager

Deloitte & Touche L.L.P. Miami , FL 33196

Posted 2 months ago

Business Process - Manager

Are you a talented professional that focuses on the planning, execution, and monitoring of project initiatives? Are you a resourceful problem solver that thrives in the identification and definition of creative, effective technology solutions? As a Project Management/Functional Manager, you help clients set-up, manage, and operate their most complex projects, define functional requirements for technology solutions, and design and derive transformative approaches for technology systems.

Work you'll do

As a Manager you will lead work threads within an engagement team to create software solutions that help our clients solve problems, expand market share, improve operations, and grow their business. You engage in:

  • Project and Program Management

  • Requirements Elicitation and Management

  • Joint Application Design Sessions

  • Creating Robust, Effective, Scalable Solutions

  • Being the lead person to interface between the clients and our Deloitte teams

  • Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients' business needs.

  • Developing & reviewing system requirements, designing the solution, redefining the business, presenting the prototype, and leading the testing of our custom technology solutions

The Team

Systems Engineering

Our Systems Engineering team delivers large-scale software applications and integrated systems, and assists clients with architecture design, assessment and optimization, and definition. We develop service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems, and we deliver technology enablement to support CIO services transformation.

Systems Engineering professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts.

Business Process Managers are required to have:

  • 11+ years of relevant consulting or industry experience;

  • 5+ years working in requirements engineering, with specific expertise in functional and business analysis on custom software development type projects;

  • Experience working on projects related to custom software development with a deep knowledge of SDLC;

  • Experience leading teams and translating requirements into optimized designs and identifying alternatives for clients;

  • Deep background and experience in requirements planning, requirements engineering and management, functional design, business process modeling, and enterprise business analysis;

  • Must possess industry certifications like CCBA, CBAP in the business analysis area;

  • Deep management and leadership skills for requirements analysis and guiding projects throughout the SDLC on requirements, change requests and successful delivery;

  • Travel up to 80% (While 80% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now, or at any time in the future.

In addition, successful Managers will have the following preferred background:

  • Experience translating requirements into test scenarios;

  • Experience leading requirements processes including conducting interviews and documenting technical requirements;

  • Experience leading fit gap analysis and helping with impact analysis;

  • Knowledge of and experience with DevOps, Agile, CI Methodologies;

  • Experience managing design activities including design sessions and defining future state processes;

  • Experience leading teams across shores - onsite, nearshore and offshore;

  • Strong oral and written communication skills.

  • A Bachelor's Degree in IT or a related discipline;

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: E21EASCMCN009-CBO

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Business Process - Manager

Deloitte & Touche L.L.P.