Business Process Manager

We Impact Lives Through Purpose-Driven Work in A People-First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

WHAT YOU'LL DO

The Business Process Manager (BPM) plays a critical role in driving efficiency and effectiveness across Ascend Learning and will be responsible for leading complex business process evaluation and assessment projects across Ascend Learning.

In this role you will lead early upfront business process assessment and in-progress efforts, identifying areas of improvement and proposing recommendations to address the challenges identified. You will leverage different improvement methodologies to resolve and lead the project execution or transition to a project manager.

The BPM will collaborate with cross-functional teams to develop and implement process improvements, ensuring alignment with organizational objectives and goals.

WHERE YOU'LL WORK

This position will work a hybrid schedule from our Leawood, KS or Burlington, MA office location preferred. Remote will be considered within the United States.

HOW YOU'LL SPEND YOUR TIME

• Collaborate with cross-functional teams to gather and analyze data to identify areas for process improvement

• Lead and support process improvement projects, including project planning, execution, and monitoring

• Develop and implement strategies to streamline and optimize business processes

• Conduct root cause analysis to identify underlying issues and develop solutions

• Monitor process performance and identify opportunities for improvement

• Develop and deliver training materials to educate stakeholders on new processes and systems

• Stay up to date with industry best practices and trends in process improvement methodologies

• Work closely with stakeholders to ensure buy-in and support for process improvement initiatives

• Develop and maintain strong relationships with key stakeholders to drive process improvement efforts Regularly communicate process improvement updates and results to senior management

WHAT YOU'LL NEED

• 5+ years of process improvement or related experience

• Bachelor's degree in business administration, operations management, finance, or project management related management-related field. Master's degree preferred

• Knowledge of process improvement methodologies such as Lean, and Six Sigma is preferred

• Management consulting experience preferred

• Project management skills and experience leading complex programs

• Strong analytical and problem-solving skills

• Strong knowledge of continuous quality improvement methods and tools

BENEFITS

• Flexible and generous paid time off

• Competitive medical, dental, vision and life insurance

• 401(k) employer matching program

• Parental leave

• Wellness resources

• Charitable matching program

• Hybrid work

• On-site workout facilities (Leawood, Gilbert, Burlington)

• Community outreach groups

• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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