Who is Equifax?
Equifax is a global information solutions company that uses trusted unique data, creative analytics, technology and industry expertise to power organizations and individuals around the world by transforming knowledge into insights that help make more informed business and personal decisions.
Regardless of location or role, the individual and collective work of our people makes a difference in our business.
We are looking for individuals who can help us disrupt the marketplace. You will do this by delivering leading-edge technology to build and deliver unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.
We will give you the opportunity to drive innovation and automation across the enterprise. This will include tool and process integrations across all business units within Equifax globally.
The Workforce Solutions Lead To Cash Business Process Management Owner oversees documentation of all processes in the Lead to Cash value stream for the Workforce Solutions business unit. This position is responsible for collaborating across the business to champion Equifax standards and templates and govern the process mapping framework for the business unit. You must be able to provide subject matter expertise on the BPM system and deliver mentoring and training. Further, you will work closely with cross-functional partners to improve and transform this value stream to deliver revenue growth, margin optimization, and a customer centric experience.
Your Key Responsibilities:
Map, write, publish, and maintain Lead to Cash processes in both BlueWorks (BPM) and company repositories; utilizing EFX documentation standards and templates
Identify and address process breakdowns and system defects. Produce recommendations and associated business cases for end-to-end optimization of process/technology and coordinate resolution activities.
Facilitate the deployment of process improvement tools and continuous improvement culture across the company.
Define governance framework and perform routine internal audits of processes.
Lead and/or participate in large scale process/project activity as the SME, including LEAN and Customer Journey Mapping, to ensure alignment with existing or new processes.
Recommend and implement automation and process efficiencies; updating processes where applicable. Incorporate process design, process risk assessment, piloting, and data analysis and reporting.
What Makes You a Phenomenal Fit:
A BA or BS in Engineering, Quality, Business Administration or related field
5+ years of professional experience in a process focused role with 3+ years using Lean/Six Sigma methodologies
Experience creating and managing process or documentation governance systems
Ability to think critically and map complex processes in detail utilizing BPM software
Ability to monitor and measure the effectiveness of processes and proven problem solving experience
Self-starter who works independently and demonstrates an owner's attitude towards our Lead to Cash processes
Impeccable communication skills (written, verbal and presentation) to effectively address business and technical colleagues at all levels
Strong business acumen with ability to prepare business case financials and conduct cost/benefit analysis
Balance of strategic thinking and getting things done, demonstrating excellent analytical skills and aptitude to learn quickly
Strong interpersonal and relationship-building skills in a matrix organization
Intermediate to advanced proficiency in Microsoft Office
Ability to travel occasionally, < />
Experience with BlueWorks Live strongly preferred
Lean Six Sigma Black Belt Certification with experience training and mentoring Green Belt candidates
The Perks of being an Equifax Employee?
We offer an excellent compensation packages with high-reaching market salaries and 401k matching, along with the works: comprehensive healthcare packages, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position sits in the Equifax Workforce Solutions business unit in Saint Louis, MO.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Function - Project, Program and Process Management
Full time","title":"Business Process Management