The Business Process Improvement Lead will act as the users' advocate, making global processes and systems more efficient and scalable. Additional duties to include:
Help Varian promote a process transformation community and culture.
Actively engage in and facilitate workshops and fora as necessary.
Provide process improvement methodology, coaching and training to colleagues who are participating in process improvement projects.
Mentor less experienced members of the process improvement team as necessary.
Develop relationships between business stakeholders and the IT Infrastructure Operations teams to facilitate process identification needs, improvements, and excellence for ongoing operations.
Work with management and cross-functional partners and delivery teams to:
Identify operational and systems risks, and process gaps.
Rationalize business requirements.
Prioritize opportunities for process improvement.
Formulate consensus on improvements.
Help build the right processes for Varian, that are efficient, scalable and proactively address internal needs for end-to-end integration.
Provide supporting process documentation as required e.g. process flows, instructional documentation, knowledge base articles, etc.
Define process implementations and support (whether being delivered through enhancements or projects), and effectively handover completed process work to delivery teams and project managers.
Provide continued support of the delivery and project teams implementing the process changes, and providing coaching and direction to ensure goals are achieved.
Maintain a relevant pipeline of process improvements for future work efforts.
Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.
Experience with SAP or equivalent ERP product and productivity software desired.
Typical Education and Experience: Bachelors degree (or equivalent experience) and 8 years of related experience or Masters Degree with 6 years of related experience.
Varian Medical Systems, Inc.