Business Process Engineer

Poz Philadelphia , PA 19019

Posted 4 months ago

Bachelor's Degree 3 plus years of previous management experience with direct reports a plus 5 plus years formal Process Improvement experience ( using Lean, Six Sigma, Re-Engineering or equivalent 10 plus years healthcare payer or provider experience preferred Knowledge of managed care operations and products (Medicaid or Medicare experience a plus); Understanding of basic financial and accounting terms; Knowledge of claims processing platforms; Experience with Provider Network Operations transactions and data Six Sigma (or Lean) Black Belt required. Master Black Belt is a bonus. Significant Large Scale Process Improvement experience required.. Proven Business Results from project initiatives worked as a Black Belt required.
As a key member of the Business Process Management Center of Excellence, drives continuous process improvement throughout the enterprise. Leads cross-functional teams and works with key stakeholders to evaluate and streamline key back-office operations processes. The Business Process Engineer is the most senior, more technically skilled of the Business Process Management/Consulting team. As such, the Engineer may oversee efforts of the Business Process Manager/Consultants and analyze and make recommendations regarding the most complex and/or expansive operations processes.
Serves as a catalyst for a culture of continuous improvement through the use of Lean philosophies and practices, as well as Six Sigma methods and process management approaches. Helps the organization adopt Process Improvement methods. Focus is on business processes and transactional operations.
The Process Engineer will:Manage Business Process projects associated with process improvement activities key focus will be on improving processes impacting Provider Data Management and back office operations.Lead transaction based project teams to successful project completion and realization of the targeted benefits.Build and develop improved operations, processes and procedures to support AmeriHealth Mercy's growth.Assess processes to determine how to reduce rework, improve quality, improve efficiency, and improve our ability to meet customer requirements.Understand and interpret customer needs/issues in defining quality and establishing quality priorities.Train, coach and mentor future Process leaders and other improvement personnel in Business Process Improvement methodology.Help develop and foster a culture of "Process Thinking throughout the organization.Facilitate a high level of employee participation on teams and in events to foster high involvement, accountability and results.Break down organizational and cultural barriers to ensure the project teams are effective in reaching project resolution.Regular interface with Senior-level executives.
Bachelor's Degree

Required

Previous management experience with direct reports

Highly desired

3

Years
Formal Process Improvement experience ( using Lean, Six Sigma, Re-Engineering or equivalent

Required

5

Years
Healthcare payer or provider experience

Highly desired

10

Years
Knowledge of managed care operations and products (Medicaid or Medicare experience a plus)

Highly desired

Understanding of basic financial and accounting terms; Knowledge of claims processing platforms

Required

Experience with Provider Network Operations transactions and data

Required

Six Sigma Black Belt required. Master Black Belt

Highly desired

Significant Large Scale Process Improvement experience

Required

Proven Business Results from project initiatives worked as a Black Belt

Required

Ability to travel up to 24%; possibility for telecommuter.

Required


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Analyst Business Process Effectiveness Field Ops

Comcast

Posted Yesterday

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Business Unit: Job Summary: Responsible for a variety of programs involving business reengineering efforts that support operations and customer experience. Works with a cross-functional team that encompasses representation from all divisions to understand current challenges. Works to define current processes that support the Field Operations teams and defines the future state that will be enabled through technology. Works with moderate guidance in own area of knowledge. Core Responsibilities: * Ability to quickly understand and assess new processes/technology * Produces a variety of reports, graphs, summaries and presentations that convey analytic results and align with business needs * Relates and facilitates reporting and analysis to evaluate operations initiatives and drive/recommend operational efficiencies * Supports analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance, and Legal. * Develops scalable processes to support and benefit the Company's architecture vision. * Deconstructs technical concepts and metrics to facilitate process development. * Helps to define success metrics for each new system or process and establishes a plan to track, monitor, and measure the success of those metrics. * Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses, and solution recommendations. * Develops repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency. * Interacts closely with matrixed cross-functional teams (both field and corporate) in order to secure alignment. * Diagnoses, corrects, and documents issues, risks, and problems using Quality Assurance (QA) practices. * Consistent exercise of independent judgment and discretion in matters of significance. * Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. * Other duties and responsibilities as assigned. Job Specification: * Bachelor's Degree or Equivalent * Generally requires 2-5 years related experience Employees at all levels are expect to: * Understand our Operating Principles; make them the guidelines for how you do your job * Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services * Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences * Win as a team-make big things happen by working together and being open to new ideas * Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers * Drive results and growth * Respect and promote inclusion and diversity * Do what's right for each other, our customers, investors and our communities Comcast is an EOE/Veterans/Disabled/LGBT employer Comcast Philadelphia PA

Business Process Engineer

Poz