Business Process Consultant

V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems. We become our customer's true partners, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace and believe it has a positive effect on our company and the customers we serve.

Job Description:

• Working with business leaders and acts as a liaison between IT and business units (typically leadership for assigned business units) or vendors. Viewed as integral to the business in any decisions that may be impacted by technology.

• Acting as a business relationship manager responsible for collecting, analyzing, reviewing, documenting, and communicating business needs and requirements to the IT organization.

• Leading the gathering of business needs as well as the design of solutions through direct interaction with business unit leaders.

• Focusing on developing and improving business processes at all times, assisting with the development of metrics, both within the technology and business organizations.

• Maintaining a strong understanding of information systems, business processes, the key drivers, and measures of success for the business, and the short- and long-term direction of the business and technology.

• Identifying, proposing, and influencing business solutions, negotiating deliverables and requirements across multiple business customers or organizations.

• Ensuring that the design and integration of proposed system, software and hardware solutions leads to the development and growth of the business through effective use of technology.

• Facilitating the optimization of business unit performance by enhancing the alignment between business processes and information technology.

• Actively resolving day-to-day technology needs of the business unit with a focus on the analysis of processes-dissecting problems and suggesting solutions.

• Understanding technical problems and solutions in relation to the current, as well as the future business environment.

• Suggesting plans to integrate new and existing processes.

• Providing input and supporting planning and prioritization for business process engineering related activities, including developing the business unit process engineering plan and integrating that plan with the corporate plan.

• Possessing knowledge and experience leveraging both IT solutions and business process improvements.

• Participating in continuous review and update to ensure that processes meet changing business unit conditions.

• Identifying processes for improvement, documents existing processes, identifies and analyzes gaps between current processes and the desired state.

• Designing new processes, developing process performance measures, and planning the transition to a new process.

• Providing counsel and leadership on future use of technology and business process improvements.

• Assisting with conducting data analysis within each business process.

Qualifications and Experience:

• Master's or bachelor's degree in computer science, information systems, business administration, or other related field/equivalent work experience.

• A minimum of five (5) years of experience in documenting requirements/ traceability using a holistic requirements management tool.

• A minimum of five (5) years of system documentation experience.

• A minimum of five (5) years of experience in process engineering and two (2) years of experience in project management or similar role.

• Strong understanding of the problem space from the business perspective.

• Proven computer skills in Microsoft (MS) suite - Excel, MS Access, PowerPoint, Word, Project, and Visio.

• Strong collaboration skills with the ability to lead, direct, and manage.

• Strong written, verbal, and analytical communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

• Strong analysis and documentation skills for creating end-to-end business scenarios for the development of test cases and execution.

• Strong analytical and industry relevant product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements.

• Strong knowledge of web applications, client server applications, legacy applications, and database concepts.

• Strong project management skills including conceptualization, analysis, driving Alignment, planning resources, and managing milestones.

• Agile/SCRUM experience specifically in story/acceptance criteria development.

• Knowledge of the interdependencies of key business processes, functions, and risks.

• Ability to quickly course correct, re-prioritize, and elicit new information based on what was learned from customer feedback.

• Experience with TFS to plan and organize tasks, workflows, and reports for the Agile Team members.

• Experience with data analysis and/or data engineering.

• Extensive knowledge of the business domain, processes, and flow of the projects they are working on.

• Strong technical knowledge and understanding of the business requirements.

• Experience in an expert/lead technical role.

• Worked on large, complex projects that have enterprise-wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools.

• Worked as a project team member on multiple projects to facilitate process improvements involving multiple sites or business areas, often as a project leader.

• Coached and mentored junior staff.

V2Soft is an Equal Opportunity Employer ( EOE).

https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.