Business Process And Risk Analyst

Bank OZK Little Rock , AR 72215

Posted 2 months ago

Basic Job Qualifications:

  • Bachelor's degree, or commensurate work experience in process analysis within branch administration or risk management, required.

  • Minimum of one (1) year of work experience in process analysis, risk management, and/or banking operations required.

Job Purpose and Scope:

Collaborates with key stakeholders to identify and translate business needs into clearly defined processes. Assesses needs and identifies desired outcomes, formulates scoped and viable options, drives and coordinates implementation, and validates results. Assists in coordinating risk management activities that support corporate programs and align with the business plans, provides advice and counsel on risk-related matters, and actively participates in risk management efforts.

Essential Job Functions:

  • Participates in Community Banking projects; collaborates with branch banking project management and the Project Management Office to ensure projects address business needs.

  • Provides input to and ongoing support of project planning activities including deliverables, milestones, timelines, project assignments, and constraints/dependencies; partners with stakeholders to identify, communicate, and mitigate risks and opportunities; and assists in removing roadblocks/ impediments to project progress (determining workarounds as necessary).

  • Partners with business stakeholders and provides subject matter expertise on business processes, workflows, and related systems.

  • Serves as a risk liaison to coordinate the implementation, training, monitoring, and reporting of the following programs:

  • Operational Risk Management: understands and maintains the inventory of business processes, facilitating and/or conducting risk and control assessments of processes, products, and projects, and identifies and reports operations risk events and losses;

  • Model Risk Management: understands and maintains the inventory of models, tools, and user-developed applications, and assists model owners with documentation and monitoring model performance;

  • Enterprise Stress Testing: understands the requirements of the Bank's Enterprise Stress Testing Program, assists with data preparation and certification, participates in scenario development, and understands stress testing results;

  • Risk Assessments: Conducts risk assessments of new products and services, participates in implementation status meetings, and understands project management methodologies of the Project Management Office;

  • Internal Audit: Gathers requested documentation and participates in audits, and assists in the preparation of responses to findings;

  • Issues Management: Tracks and validates management's corrective action(s) identified by corporate risk management monitoring activities, Internal Audit, and regulatory examiners.

  • Maintains risk management documentation within corporate databases, systems and other Bank-wide reporting tools.

  • Delivers, or assists in the delivery of, risk education.

  • Partners with Community Banking teams other internal departments (i.e., Retail Operations, Information Technology, Risk Management, Compliance, BSA Administration), and vendors to ensure solution implementation meets business needs while balancing risk considerations related to policies and internal controls.

  • Participates in managing change and assists with the facilitation of decision escalation and documentation, as necessary.

  • Reviews written procedures, training materials, and communications to ensure all information surrounding process change is designed appropriately and effectively.

  • Reviews retail procedures and attends and participates as needed in the Retail Procedure Advisory Council meetings to provide branch perspective and suggestions.

  • Organizes and completes quality assurance and user acceptance testing including development of test plans and results.

  • Participates in post-implementation monitoring activities, providing input and support to business stakeholders and the project team, as necessary.

  • Keeps abreast of industry developments including changes in regulations and technology.

  • Promotes and maintains a positive work atmosphere by behaving and communicating in a positive, professional manner in order to work effectively with co-workers, management, partners, and vendors.

  • Serves as retail complaint responder for the Bank to assist in identifying trends and opportunities for Community Banking improvements.

  • Provides support for a range of business applications and processes across Community Banking including, but not limited to, teller transactions, new account opening, account servicing, and branch operations.

  • Regularly exercises discretion and judgment in the performance of essential job functions.

  • Maintains good punctuality and attendance to work.

  • Follows Bank policy, procedures and guidelines.

Knowledge, Skills & Abilities:

  • Comprehensive knowledge of banking business processes and how they drive overall efficiency and profitability.

  • Knowledge of banking regulations.

  • Knowledge of project change management process.

  • Ability to communicate effective both verbally and in writing, including technical writing skills.

  • Ability to apply technical expertise and demonstrate strategic and analytical thinking skills.

  • Ability to structure a large amount of information within a process framework.

  • Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

  • Ability to work effectively and demonstrate flexibility in a continually changing environment.

  • Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.

  • Ability to work without close supervision.

  • Ability to demonstrate effective customer service skills.

  • Ability to maintain confidentiality.

  • Ability to work extended hours.

  • Ability to work effectively in a team environment.

  • Ability to maintain attention to detail.

  • Ability to demonstrate effective time management skills.

  • Ability to extend influence within the line of business to achieve Bank and Corporate Risk Management objectives.

  • Ability to travel on company business.

  • Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Equipment Used in Job Performance/Working Environment:

  • Computer

  • Telephone

  • Multi-function device

Major Job Demands (Physical/Mental):

  • Decision-making

  • Problem-solving

Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Risk & Regulatory Healthcare Business Process Senior Associate


Posted 2 months ago

VIEW JOBS 7/28/2021 12:00:00 AM 2021-10-26T00:00 A career within Internal Audit services, will provide you with an opportunity to gain an understanding of an organisation's objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders. We focus on helping organisations look deeper and see further considering areas like culture and behaviours to help improve and embed controls. In short, we seek to address the right risks and ultimately add value to their organisation. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: * Use feedback and reflection to develop self awareness, personal strengths and address development areas. * Delegate to others to provide stretch opportunities, coaching them to deliver results. * Demonstrate critical thinking and the ability to bring order to unstructured problems. * Use a broad range of tools and techniques to extract insights from current industry or sector trends. * Review your work and that of others for quality, accuracy and relevance. * Know how and when to use tools available for a given situation and can explain the reasons for this choice. * Seek and embrace opportunities which give exposure to different situations, environments and perspectives. * Use straightforward communication, in a structured way, when influencing and connecting with others. * Able to read situations and modify behavior to build quality relationships. * Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Required Fields of Study: Mathematics, Accounting, Accounting & Finance, Management Information Systems, Management Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Business Administration/Management, Engineering, Accounting & Technology Minimum Years of Experience: 2 year(s) Preferred Qualifications: Certification(s) Preferred: CHC, CHPC, CCEP, CIA, CPA Preferred Knowledge/Skills: Demonstrates thorough knowledge of providing services related to process and controls, risk assessment and controls testing methodologies across the 3 lines of defense, including business process, financial reporting and IT management controls as well as risk management, compliance and operational processes, which includes a record of success with facilitating and completing deliverables involving the following: * Business process, financial reporting and IT risks, processes and controls; * Key domains of IT general controls, including data privacy and IT security,including change management, access to programs and data, computer operations, and systems development; * Corporate Governance and Sarbanes Oxley Act's regulations and requirements, including compliance readiness programs; * Financial and operational fraud risk management; * Antifraud internal controls; * Third Party Risk Management; * Anti-corruption and anti-bribery; * Current and emerging technologies within controls and testing automation and analytics; and, * COSO Framework, CoBIT and/or other leading business and IT control frameworks. Demonstrates thorough knowledge and/or a record of success in the understanding of current issues key executives contemplate within the health services, pharmaceutical and life sciences sectors, including how all 3 Lines of Defense can play a role within the organization to address the risks. Demonstrates thorough abilities and/or a proven record of success in healthcare risks and controls within a professional services firm or large enterprise as a consultant, auditor or business process specialist, including business process, financial reporting and IT management controls, which includes a record of success with completing deliverables related to the following: * Identifying key risks and controls, controls optimization, including the configuration of controls around, business process and within IT environments; * Applying internal control principles and business/technical knowledge including IT general controls and application controls; financial reporting concepts; working experience applying professional skepticism skills; * Leading the building and adaption of test programs and practice aids, as well as perform assessments, to evaluate controls, identify control issues and potential for remediation and optimization; * Exhibiting project management skills, including developing project plans, budgets, and deliverables schedules; and, * Creating a positive environment, monitoring workloads of the team while meeting client expectations, and respecting the work-life quality of team members. This includes providing candid, meaningful feedback in a timely manner and keeping leadership informed of progress. Demonstrates thorough abilities and/or a record of success in the following areas: * Using technical resources and tools to research and expand one's sphere of knowledge to enhance work product, significantly contribute to business development efforts and remaining up to date on client and firm hot topics; * Collaborating directly with clients, identifying and addressing client needs through building relationships with clients, understanding the client's business, communicating a broad range of Firm services to the client in an organized and knowledgeable manner; * Managing day-to-day engagement operations, including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues; * Demonstrating flexibility in prioritizing and completing tasks and communicating potential conflicts to leadership; and, * Creating high quality deliverables using appropriate business and technical language, especially developing and reviewing audit programs or testing steps, adapting an audit program to suit a client's specific environment, and/or designing controls evaluation and testing work plans. Pwc Little Rock AR

Business Process And Risk Analyst

Bank OZK